Permanent bans
I have been permanently banned by riot games for expressing my strong opinions towards another player. I did not hack, I did not threaten, I did not purposely feed or troll, all I did was talk a little bit of trash to this person who triggered me in game and got his friend and himself to report me which got me permanently banned (I did check, and they were a duo, that's how I know they both reported me). Now why is that bad, I disrespected the league of legends EULA so I should not be allowed to play this game, right? Well, while that may be true, all I did was express myself, using a couple swear words, yes, but league of legends buffers them anyway (if I write fuck, the player is going to see ****) and if they disable that option, they are responsible for it. Now where am I going with this? I am suggesting that Riot Games implement a permanent chat ban system, or something similar, and only permanently bans people for things that actually hurt the community (hacking, purposely feeding, etc...), and I am suggesting they be a little less harsh, because currently you get a permanent ban after two restrictions ( chat restriction, two week ban ) and while it is clearly said in the league of legends EULA, I doubt people read that, and most people aren't even aware that permanent bans are a thing, like myself. Simply chat banning someone will deny them the ability to offend people with the chat. If people get angry over being chat banned and decide to purposely feed, then I agree that you should proceed to permanently banning them.
Anyway, thanks for reading and I hope this is helping.