My league name is TGM Ace i havnt been playing good recently. i got gold twice and have gotten demoted to silver 2. I decided to take a break from league and after about 2 weeks i tried to log in and im perma banned. Ive never gotten a suspension or even chat banned before this. What do i do?
ModThe Djinn3 votesRiot will not ban you for playing badly unless you are intentionally feeding, which it doesn't look like you've been doing. Submit a ticket to Player Support and they should be able to help you figure out what's going on with your account.
EarthyMadness3 votesLooking at your match history, it doesn't show any breaks at all. On Oct 23, you had a ranked game as Gangplank. Approx. 2 weeks ago, give or take a couple days. Then, 4 days later, on Oct 27, a 3-day series of ranked match spamming occurs, culminating in a ranked loss as Pantheon on October 29, just a few days ago.
If you truly took a break from the game, then it means someone else was playing your account. If so, then that's why you were banned, account compromised.
Friendly Ram2 votescould you post a screencap of the reform card that pops up when you try and log in?
TGM Ace1 votesit says this account has been permanently suspended check the email linked to this account for further details something like that
Friendly Ram1 votesOpen a support ticket then, if it's perm suspended with no offenses listed its generally a account security thing.
TGM Ace1 votesthey also did not send an email to my account for the reasoning
Okuma2 votescontact Riot support then
BlueThingamajig2 votesRiot does not ban for playing poorly. That's the matchmaker's job to fix, not punishment systems.
If you were banned for toxicity or intentionally feeding, there will be a clear indication (as in: Here is why you are banned) when you log into the client.
It's possible that you received a suspension for 'Account Security Compromised' or a chargeback suspension. Either way, you'd need to get into contact with support and submit a ticket.
nerak231 votesit says this account has been permanently suspended check the email linked to this account for further details something like that
You could recheck the spam folder and such. Are you checking the correct e-mail ? Hey, I have to write the stuff down myself.
General Esdeath 1 votessend a ticket. Might be a security issue.