Riot accused me of hacking, permabanned me and ignored all the proof I sent them

DRE13001·6/25/2016, 12:03:59 AM·2 votes·979 views

I will provide some backstory to this: back in january I have received an email saying I am using a 3rd party program to gain an unfair advantage, after contacting riot support they have said that they have concrete proof but they won't show it to me so that they can protect the integrity of their investigative methods, after that they closed my support ticket. After I have seen that they created a new ban wave and a lot more innocent people were banned in the same way I was, it gave me hope to send them a new ticket. 2 days later still no response from riot so I decided to post some screenshots to further prove my innocence. The screenshots were my match history and my MMR in the past months showcasing how I was silver and I couldn't have had hacked since there was no improvement, I was actually losing more... Here are all the screenshots: http://imgur.com/a/UOk6X Immediately after that, Im talking about max 1 min, someone replied with "I see that a specialist was happy to provide context in #20012205. To reiterate, the account was suspended as a result of benefiting from exploits and we cannot provide an exception for this. As there are no new concerns, we consider this case closed." I have created a wall of text before that, there was no way he could have read it that fast and look at the screenshots, he just ignored everything I said and went ahead with their own story... what am I supposed to do in this situation where riot acts like communists?

21 Comments

SmokedAlmonds6/25/2016, 12:15:01 AM6 votes

Screenshots cannot disprove the use of 3rd party mods, neither can lack of progress. Screenshots offer nothing and lack of progress is at best suggestive, certainly not "concrete proof".

Hirakael6/25/2016, 12:09:12 AM2 votes

Hacking by using scripts, modifying your Client, every kind o changes from you on the client is illegal no matter what. Exemple, if you download something called, Summoners Rift Winter Skin, that is illegal because, the client don't belongs to you. If you have changed something on the client without permission from riot, it is reportable has using a 3rd party programmes.