Still Riot... You are ineligible to earn loot due to previous behavioural restrictions.
Riot really doesn't give a FUCK about their players... This problem has been going on for moooonths lol. I had this issue, said fuck it (as a player who has spent hundreds of dollars on this game, and has been playing for YEARS) and just started trolling for fun a bit (hoping many would join in and ruin riots fun). Anyways, I've started playing DOTA2 and getting into other games again, just came back after a couple months to see whats up.... and no changes lol. I also had many conversations with them via email where they basically say nothing at all, with their stupid as fuck scripted responses.... No idea how this company has such SHIT customer service lol. And what's even more insane... is they DON'T EVEN ANSWER ON THESE THREADS... HOW THE FUCK CAN EMPLOYEES SEE THIS SHIT AND DO NOTHING!