WRONGFULL BANNED PLEASE HELP ME

mfw Lee banned·8/29/2017, 12:44:42 PM·178 votes·8,584 views

Hello everyone , i've been playing league since season 4. I created my account and took screenshots at every "milestone" (ex: first champ purchased , first refunds , first rp purchase , first gift , first penta, etc..) . I have never been banned for toxicity or anything . I went to paris as an exchange student and had to play in different computers there . I've spent all of my savings on rp (around 700euro because i cant buy riot points in my homeland) . Unfortunately my account somehow got hacked once . I created a support ticket to get it back and after 2 weeks of providing informations about the account i finally got it back. Few months later i logged in and found out that my account was permanently banned , so i had to reconfirm my ownership to the support agent but they infomed me that my account has been suspended because it was "compromised many times" ! I created others tickets trying to find a way to get my account back , they kept telling me the same thing "Your account has been compromised many times" , i told the support agent that it literally got hacked once and gave him a screenshot of my support tickets , all he had to say back is ""As mentioned previously, we cannot get into details related to the investigation that was performed for your account nor all the factors and circumstances that led to the permanent suspension."" Please help me , i've put so much effort,time and money and this is what i am getting in return ? not even a solid argument why my account has been permanently banned

Thank you

108 Comments

Noraver8/29/2017, 6:56:29 PM24 votes

Waiting for a Rioter to either genuinely help, or give OP the smack-down.

ThePikol8/29/2017, 12:50:19 PM23 votes

Boards can't really help you, we are just players like you. Yet I hope you will get your acc back

ModThe Djinn8/29/2017, 4:38:32 PM14 votes

I've seen this once or twice before. I believe there is a limit to how often an account can be recovered: past that point it's partially your responsibility to select a safer password and/or guard your information better.

I can't speak for the WHY of this process, but I think that is likely what happened.

Kloqdq8/29/2017, 6:07:59 PM9 votes

My thoughts is they assumed that while you played on a computer in Paris, it assumed your account was being accessed from a different source. Basically, the system is saying your account has been compromised because the data is assuming a different source is what is got into your account. Did you talk to support and inform them about that? It could be internally screwing with their information.

Cowseed8/29/2017, 6:36:15 PM8 votes

As mentioned previously, we cannot get into details related to the investigation that was performed for your account nor all the factors and circumstances that led to the permanent suspension.

That basically sounds like "Fuck you! We can't be bothered".

XD

Winek Chan8/29/2017, 10:12:22 PM5 votes

More than 50% of riot support just send botted message. I hate it.

YerroFever8/29/2017, 5:55:46 PM5 votes

You may have been hacked more times than you know of which got your account permabanned?

There's only so many times one can claim an account got hacked before it looks like you're sharing your account or your password is...

https://i.pinimg.com/736x/a6/b0/18/a6b018255b32a09e2be317dffb1ab250--funny-movies-demotivational-posters.jpg

Arthastheiceking8/30/2017, 6:08:49 PM4 votes

rito help this guy pls

Telephone Booth8/29/2017, 9:29:01 PM3 votes

Damn that really sucks. Hope you get it figured out. That's a huge bummer.

AmazoX8/30/2017, 5:13:13 AM3 votes

Damn, All players should up-vote this, Its the least we can do for this fellow player.

MagicalDemons8/30/2017, 5:50:14 AM2 votes

I would continue to send in support tickets until they start to fucking listen.

Sinister Exodus8/30/2017, 5:40:08 PM2 votes

GIVE him is account back c'mon rito

Captainn Ginyu8/29/2017, 7:48:42 PM2 votes

i as hacked once not to long ago it was strange the guy just played a bunch of games didnt troll or anything an i logged in on him in the middle of a match