Boards›Player Behavior

Account banned, but email states no reason as to why? Can't log in at all

Luisness·6/10/2017, 2:45:06 PM·2 votes·500 views

I tried to log in just now, and all I get is a pop-up stating my account has been permanently suspended, but I can't even log in, it just says to check my email for further details. I checked my email and all I get is:

"Greetings xnegatiive,

Actions that have been performed on your account are in violation of the League of Legends Terms of Use. You can review these terms at http://www.leagueoflegends.com/legal/termsofuse

Due to the severity of this violation, your League of Legends account has been banned until Fri Jan 01 00:00:00 UTC 2100

If you have any questions, contact our Player Support team at https://support.leagueoflegends.com/home

Riot Games Player Support"

I wasn't toxic, and even so I thought people got chat logs for this sort of thing? I can't even log in, I just hit enter after putting in my username and password and I get a pop-up.....???

6 Comments

Jo0o6/10/2017, 2:48:24 PM6 votes

99% sure that's an account security compromise code. Something fishy was going on and they shut you down while they sort it out.

Submit a support ticket. Assuming you're the true owner of the account, you'll get it back. You may have been hacked, or maybe you did something weird with your credit card that triggered a false positive.

Luisness6/11/2017, 5:13:17 AM1 votes

Been 14 hours and still no email from riot :/