Permanently banned

SIR DANCE ALOT··4 votes·435 views

Hey guys Ive been playing league of legends for about 3 years now, no history of bad behavior. I have invested plenty of money and time into this game. Out of the blue after I purchasing a new skin Elise skin getting ready to use it there was an error. After restarting the application ,I attempted to log in it said I was permanently suspended. I have been nothing but friendly in this game.. This does seem to be unfair since I have paid plenty of money for additional skins and items that it should not be taken away without warning.

Does anyone have any experience with this situation? and has anyone ever been unbanned?

18 Comments

TheGoomyGamer3 votes

if it was right after purchasing a skin, it was probably a payment error. The accs are perma'd until u pay rito the money you owe them

OnlyYouCanHearMe1 votes

That was my thought as well, especially since he didn't see a Reform Card. Which means that it's not an IFS punishment. So its either a punishment that was not given via the IFS, which really is covering most things right now, or something like a payment error or potential account compromise.

SIR DANCE ALOT1 votes

Whats IFS?

OnlyYouCanHearMe1 votes

The IFS is the Instant Feedback System, which handles most of the behavioral punishments (things like flaming or harassing teammates, hate speech, etc) as well as intentionally feeding, etc. Typically, punishments from the IFS come within 5-20 minutes after a match has ended, and it sends a reform card, like Deep Terror Nami was mentioning in his comment.

Deep Terror Nami2 votes

If you were banned by the Instant Feedback System you should receive a Reform Card upon logging in which gives some details about what the ban was for (like flaming or feeding intentionally). If you don't get this you should still get an email, and it'll tell you to submit a Support Ticket for more information. The ban could be any number of things which we could guess randomly about, but if it was to protect your account or was a mistake then it can be removed, just submit that ticket and be patient.

OnlyYouCanHearMe1 votes

Did you receive a Reform Card when you tried to log in? Or an email saying what the suspension was for? If not, it may have been due to an error with purchasing the RP. There are instances where there is a problem with the financial side of things, and Riot will lock the account until the player contacts Player Support. You can submit a ticket to Support and ask them if there was a problem with your account, or for any information as to why you were suspended and they will be able to let you know what has happened.

SIR DANCE ALOT1 votes

No emailed and no reform card. I even checked spam to be sure I didn't miss anything. Im just very nervous I will lose everything.

Deep Terror Nami2 votes

The email may take up to 24 hours to be sent, so I'd just submit your ticket now.

SIR DANCE ALOT1 votes

dam thats a long time =(

jmp2311 votes

They have any right to take away skins and items without warning. Just cause you bought them doesn't mean you own them. You just own the right to use them, not own them

Xidphel1 votes

o...k?

OnlyYouCanHearMe2 votes

This is actually correct, per the Terms of Use. When players purchase virtual goods, they are in essence purchasing the rights to use them, not actually buying the skins or other items. And it's conditional upon following the Terms of Use. If a player doesn't follow the rules, they lose that right to access it.

4.3. Do I “own” the Virtual Goods I unlock? (No. What you “unlock” is not the virtual good itself, but rather, a qualified right to access it in the Game.) You have no ownership or other property interest in any of the Virtual Goods you unlock, regardless of whether you acquired access to those Virtual Goods using Riot Points, Influence Points or Hextech Crafting. Virtual Goods have no monetary value. You can’t redeem them for cash. You can’t obtain any refunds for purchasing Riot Points or Virtual Goods, except as expressly permitted by us. You can find our current content refund policy here. We have the right to delete, alter, move, remove, or transfer any and all Game Content—including Virtual Goods—in whole or in part, at any time and for any reason or no reason, with or without notice to you, and with no liability of any kind to you. We don’t provide or guarantee, and expressly disclaim, any value, cash or otherwise, attributed to any data residing on servers we operate or control, including any Game Content attributed to your account. The sale or transfer of your right to access certain Virtual Goods, Influence Points, Riot Points or Hextech Items may only be conducted via services approved of or provided by us, if any.

4.4. Once again: I don’t own these Virtual Goods? (“No!” shouted all the lawyers.) NOTWITHSTANDING ANYTHING TO THE CONTRARY HEREIN, YOU ACKNOWLEDGE AND AGREE THAT YOU SHALL HAVE NO OWNERSHIP OR OTHER PROPERTY INTEREST IN YOUR ACCOUNT, AND THAT ALL RIGHTS IN AND TO YOUR ACCOUNT ARE AND SHALL FOREVER BE OWNED BY AND INURE TO THE BENEFIT OF RIOT GAMES. YOU FURTHER ACKNOWLEDGE AND AGREE THAT YOU HAVE NO CLAIM, RIGHT, TITLE, OWNERSHIP, OR OTHER PROPRIETARY INTEREST IN THE GAME CONTENT THAT YOU UNLOCK OR ACCUMULATE, REGARDLESS OF ANY CONSIDERATION OFFERED OR PAID IN EXCHANGE FOR RIOT POINTS OR VIRTUAL GOODS. FURTHERMORE, RIOT GAMES SHALL NOT BE LIABLE IN ANY MANNER FOR THE DESTRUCTION, DELETION, MODIFICATION, IMPAIRMENT, HACKING, OR ANY OTHER DAMAGE OR LOSS OF ANY KIND CAUSED TO THE GAME CONTENT, VIRTUAL GOODS OR RIOT POINTS, INCLUDING THE DELETION OF GAME CONTENT, VIRTUAL GOODS OR RIOT POINTS UPON THE TERMINATION OR EXPIRATION OF YOUR ACCOUNT.

YerroFever1 votes

If you got no warning or explanation, you may have one of those protective bans that prevents any activity on the account and they may think your account was compromised.

I'd wait a bit for the email but still do the support ticket.

SIR DANCE ALOT1 votes

No email or reform card. I understand I technically don't own those skins . But I should be allowed to use them since I haven't don't anything wrong. I play this game for fun. I am friendly and don't use any 3rd party programs. If I did my stats may be better.

SIR DANCE ALOT1 votes

Thanks for the help ill keep y'all updated on any progress.

SIR DANCE ALOT1 votes

Just an update. I did have someone from Riot reach out to me and transferring me to billing. Hopefully this is just a billing problem.

Jo0o1 votes

[{quoted}](name=SIR DANCE ALOT,realm=NA,application-id=ZGEFLEUQ,discussion-id=7olQAbVq,comment-id=0008,timestamp=2017-05-04T22:32:34.292+0000)

Just an update. I did have someone from Riot reach out to me and transferring me to billing. Hopefully this is just a billing problem.

Yeah, sounds like a billing error on somebody's part. Rough break, hope it gets resolved quickly.

Dunno why people are downvoting you.

SIR DANCE ALOT1 votes

Hey guys thanks much for the support and help. it was resolved

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