I got suspended but I didn't have access to my account

Wreckfame··1 votes·532 views

Hello, Last week on 04/06/2016 I lost access to my account, from there on I emailed riot and finally got my account back but the problem is when I tried to enter it today, it says that my account has been permanently suspended. I don't know what to do now, I have the password and access but I don't know who to write about being suspended because I didn't to anything wrong... If anyone could help me I would be grateful

12 Comments

ModWulf Helhammer5 votes

Submit a support ticket

Wreckfame1 votes

most support tickets are about retrieving your account, but that is not the case anymore. Even if I emailed them, I am sure they wouldn't read it.

ModWulf Helhammer4 votes

If they can identify that you weren't the one in control of your account (thorough no fault of your own) they will revert it. They did that just recently as a matter of fact, because it was evident that the guy who actually owned the account didn't do it

Wreckfame1 votes

can you please tell me on which support ticket topic should I write them ?

ModWulf Helhammer3 votes

Recovering account would be the best one

Wreckfame1 votes

that's the thing, if I do that they would just proabably reset my password again ... nothing helpful. I really don't think they even read what you write, they just reset the password for the specific email.

ModWulf Helhammer2 votes

If you type out what is wrong, they will actually work on it. I submitted a ticket a little while ago during the pool part event they had with just a simple question, and a person actually took the time to read it and answer me. Don't think that everything is just a bot response -- maybe sometimes it is, but that doesn't mean that it wasn't read by a person, who then just gave it that response because it was all that was needed.

Wreckfame1 votes

thank you

LostFr0st3 votes

Go with "I have a question about League of Legends" under the "account" category maybe?

Wreckfame1 votes

thank you

LostFr0st2 votes

btw if you get a pasted response the first time don't give up, reply to it again; don't make a new ticket. Sometimes it takes a couple times for them to actually read it thoroughly.

Wreckfame1 votes

I'll try and do that... hopefully I will recover it ...

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