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Account perma banned for getting hacked..

Second Shadow·9/21/2017, 3:42:32 PM·1 votes·262 views

Someone tried to change my email adress via riot support after hacking into my Account.I changed my password and told the support it wasnt me who asked to change the email, my account got banned permanently by the riot support until I can "verify as the accounts owner". The problem is that i created this account 5 years ago and cant remember stuff like "What was your first skin you bought with rp" after such a long time. Does anyone have any idea how i can verify as the owner of my own account? The riot support wont give me anything beside the pre written questions/ answers like "I'm sorry but the information we need is the one we asked for. If you wish, you can go over the questions again and give them a try. I understand some questions are really hard to answer, but we're doing this in order to protect every account." summoner 3 I hope someone can help me find a way to make clear that im the owner of the account.

5 Comments

Chermorg9/21/2017, 3:44:47 PM1 votes

Generally speaking, Riot doesn’t need the very first things. If your answers are slightly off but close (i.e. best of your memory), they’ll take that into account.

As someone whose friend had to go through account recovery before, answering the questions to the best of your ability will generally result in the proper result. Further, I still remember the first time I spent RP - and the skin I bought (if it wasn’t the first it was within that first group).

Best of luck to you!

Leylania9/21/2017, 3:52:23 PM1 votes

I had this problem aswell in another game (not league) and basically knew nothing about my acc informations anymore since this account was very old, but I still got it back. You have no other choice but to think about it, they will give it back to you even if the information you give are not completly correct. The support is normally very generous with things like that. As they said just take your time and think about it firmly, I'm sure that the answers to the questions will come to you.