I need clarification about the punishment system
Well to get started I have been banned. Not permanently only 2 weeks. But just to clarify I'm very very confused on my insta ban. To get started I have been toxic and will not deny that as I'm a hardstuck plat and I haven't really been toxic outside that. Out of the 3 years I've been playing this game I've only been chat restricted a few months ago. After the chat restriction I got really afraid so I decided I was too toxic and reformed. After a while I got my privileges back and got a level 3 honor level. I was pretty happy until one of my days I was on a big losing streak and really had a bad day so you know where this went. I was not racist was not wishing for someone to get a disease or making death threats I just kept complaining about feeding teamates. Long story short after my toxic game I had to take a break to clear my mind. When I came back I was instantly banned for 14 days no chat restriction or anything. So after this I sent a ticket and here's the what went down.
Me: I'm very confused on why I am instantly banned for 14 days after receiving no chat restriction or warning. I thought there are levels of this and I find it a bit unfair other players get chat restriction whilst I get an instant ban. I was at the honor level of 3 and I dunno if they changed the tribunal system but I have not received any sort of punishment due to toxicity in a very long time. I even thought I was clear because I got promoted to level 3 honor system. Any help please.
Riot Guy: The 2 week suspension was placed on your account because of recent in-game behavior which created a negative experience for other players. In cases where the toxicity exhibited is too high, some of the punishment levels can be skipped. For the specific chat logs which led to the ban please log into the client where you can view your reform card. We will not be lifting the suspension due to the negativity observed but I do have some tips you can use to avoid future bans:
Me: What do you mean toxicity is "too high". There is not a set level for toxicity unless it goes from toxic to racist. How can you skip 2 levels of punishment for me, a player who's been playing for years and have been clean for years until recently but leave new people or people in bronze who have been more consistently toxic. You guys are misleading and I find this extremely unfair. There's even a whole section about why chat restriction is good right here: http://na.leagueoflegends.com/en/news/game-updates/player-behavior/player-behavior-design-values-punishment . You guys said " we only utilize it (punishments) in very specific circumstances" while this specific circumstance is chat toxicity; not scripting, not leaving games but toxicity. I have been toxic and I admit to it but you don't give one person a different treatment than another. I don't see someone getting banned because they leave the game. They get a leaverbuster just as I should get a chat restriction. I don't get you why discriminate my account above everyone else's. I have been supporting the game for years and actually spent real life money on it. From this statement I do not want a praise or anything like that, I just want u to treat my punishment the same as everyone else's.
Riot Guy: We are not singling you out, we treat everyone in the same way. That being said, calling your teammates "retarded" in multiple games i snot acceptable and this suspension will not be lifted nor modified.
So long story short I'm still in a conversation with him but I don't think he'll be explaining it well as the Riot Guy is only replying with short vague sentences. I'm not saying I don't deserve a punishment or anything like that i'm just wondering how come I don't get a 5 or 20 game chat restriction while others have; also where's the 1 day 1 week bans. Why instantly 2 weeks. Plus I don't think calling someone "retarded" is in the same level of saying their family should die of (a disease) or a racist slur or whatever.