my friend got perma banned at lvl 11. why? he is never toxic and was given no warnings at all.

Hyde Ephynytion··5 votes·3,368 views

Not sure if this has happened to others or not. My friend "Rivashar" was perma banned without warning and without being toxic ever. its been difficult for him to get in touch with riot so hopefully a rioter will notice this and give me some advice. he cant log in. he cant seem to submit a ticket. i just want to know why this is happening to him out of nowhere. please lift the ban or give some actual reason to stopping a loyal costumer from being able to play.

37 Comments

RiotRiot Tantram8 votes

You'll have to have your friend write in to player support or post here.

Rivashar3 votes

Hello. I am receiving a message when I try to log in that says; "This account has been permanently suspended. Please check email." I have no emails from riot games and can't verify my email to open a ticket. Any help is much appreciated.

sb xNap1 votes

i m perma banned too ..... , for toxic behaviour , and i really wasnt toxic , i was just replying other players and premades who were toxic and trolling and inting as well , and at the end i get the ban , for replying them and defeding myself ............ i m really sad , this ban system should change really ......... btw go try submit a ticket in the website at support and tell them

Silent Gravity1 votes

When you're here, logged into the forum, your name is up on the top right. Click on that, and choose settings from the drop-down menu. That will take you to a page that will tell you the email that the account is currently linked to.

If that email isn't yours, you should open an account recovery ticket.

RiotRiot Tantram14 votes

You were banned for scripting. You'll have to contact player support with any questions.

Elisai1 votes

But @Riot Tantram, I've been playing league for a long time. I've started of on a literal toaster that got so warm you could make eggs & bacon on it, League ran perfectly fine on a GT325m. Over the years I've moved onto better things. I am now more or less rocking an i7 4790k + GTX 1070. It hurts to say that I've seen a massive decline in my framerate since last year. I used to be able to pull between 300-400 fps. Now my framerate hardly sticks around 200 during early-mid game it begins to drop into the lower 100's. Until at one point went below 80. Now we are talking about the performance on the rift, take ARAM for example a similar thing happens where my framerate just barely hovers around 150. Not to mention the game visibly stutters and hiccups when entering bushes sometimes. I can for sure say that this isn't my computer's problem. It has been rebuilt completely recently, on top of that I do not have such issues with any other game. I think I actually get a higher avg framerate on Warframe now than I do on League. I surely cannot be the only one that has noticed this? League isn't a demanding game, it was designed to run on almost any computer so why are frame-rates tanking so much? I don't suppose reinstalling the game on an SSD would do much, but would possibly be worth a shot. I understand we have had many updates/changes but they should in no way affect performance as they weren't really visual updates. I also anticipate some of you will probably say that having high frames doesn't matter, or that I should be happy to have at least that many. If my frames dip so much on such hardware, I cannot imagine what lower-end users are going through.

Packun Flower10 votes

Only lvl 11 and you already started cheating and using scripts.

Glad we caught this one early before he could do any real damage.

Clementine2 votes

hi friend

Hyde Ephynytion2 votes

i just looked up his account and there is 3 games as karma that are obviously not him. hes never played karma. so im guessing he got hacked?

Rivashar1 votes

I've tried to verify my email but I'm not getting any email from Riot. Can't open a ticket because of this.

EvilDustMan5 votes

Who scripts at level 11.

InTehFace4 votes

By friend you mean your alt account that you were insanely toxic on? Honestly who are you even lying to.. the internet????

lol

Hyde Ephynytion1 votes

lol no. im not toxic. i dont even know if you can get banned for toxic at lvl 11. you dont even know enough about the game to get salty at that point.

TheDonar1 votes

[{quoted}](name=Hyde Ephynytion,realm=NA,application-id=ZGEFLEUQ,discussion-id=4yXjcjgJ,comment-id=00010000,timestamp=2017-07-25T16:52:49.198+0000)

lol no. im not toxic. i dont even know if you can get banned for toxic at lvl 11. you dont even know enough about the game to get salty at that point.

I dunno, man. By level 11 I had slept with every person's mom playing the game. Acts which I informed them of in chat. /s

Hyde Ephynytion1 votes

hahahahahaah!

AdeBug1 votes

I give to you the gift of knowledge:

alternate accounts

just kidding, nothing's free, that would be 5$

HalcyonDweller2 votes

While this is possible, it's not constructive to accuse OP of this and to mock them. If you have nothing constructive to add, please get out.

AdeBug1 votes

they actually offered a good theory as to why the OP is not the person in question. if a good idea doesn't come wrapped in xmas paper, do you toss it?

HalcyonDweller1 votes

If a good idea comes wrapped in 'harassment paper,' then yes. Because it is not constructive.

AdeBug1 votes

sry I can't upvote more, my friend.

Rivashar3 votes

Okay. My account is registered with the right email. When I click send verification email it says "verification email sent". But I'm not getting any emails from riot. Checked spam and junk folders. any help is really appreciated. I can't open a ticket because I can't verify my email.

AlienPrimate2 votes

I'm guessing that he is suspected of account sharing on the 2 recent Karma games. No one goes from being a total noob commonly receiving scores like 1/10/4 to suddenly 18/3/11 and 25/5/5 on Karma then right back to the crap scores on Garen. Sharing your account or letting anyone play on your account is instantly bannable with no warning meaning the ban is justified. As for not having an explanation, I'm not sure.

Hyde Ephynytion1 votes

what? he played as karma? he doesnt even have karma...

RookPusher1 votes

He can't play Karma if he doesn't have her, even if he's hacked. What?

Hyde Ephynytion1 votes

was she free this week?

RookPusher1 votes

Ah, that might be it. I have no idea. Why doesn't he post, again?

Hyde Ephynytion1 votes

he did. he was the one who is responding to tantrum.

AdeBug1 votes

they meant a thread of their own

HalcyonDweller1 votes

It's not possible to be banned without receiving some explanation as to why. Usually it will be with a reform card in-client after they log in. For other offenses they may receive an email notification.

Hyde Ephynytion1 votes

thats what i thought too. but when he logs in it just says "player has been banned." no reform card or chat logs. i just want a rioter to look it over and see if there was a mistake. the only reason that you can get banned for other than toxic is theft of rp. but he has no skins or rp bought champs.

HalcyonDweller1 votes

In that case then your friend's best course of action would be to submit a support ticket here:

http://support.riotgames.com/

Riot support will manually review the account to determine why they were banned and if there was a mistake.

  1. It's possible that the account was only locked (and not actually banned) due to being accessed somewhere else or otherwise stolen (Riot has a zero tolerance policy for account sharing too).

  2. A 'friend' of mine - whom I no longer speak to - once modified the code for his game to change how much IP he earned from games. This was caught and he was instantly banned. So it's not just restricted to RP hacking.

Hyde Ephynytion1 votes

he tried to submit a ticket but they dont send him verification. does that mean its been comprimised?

HalcyonDweller1 votes

Verification?

The web portal should say once the ticket is submitted. There should also be an email sent to the email attached to the League account.

Zielmann1 votes

He should still be able to submit a ticket. It's possible the account was locked due to suspicious activity or a chargeback. Only a ticket to support will get to the bottom of it. After he submits it, make sure he waits patiently. It can take a bit of time to get a response. And make sure he doesn't continue adding comments to the ticket, because that only puts it back to the bottom of their queue.

Hyde Ephynytion1 votes

wait patiently for the email? becasue it seems like the email linked with the account isnt getting through. when he tries to login to the support ticket link it asks for verification, but then he doesnt recieve the email verification.

Zielmann3 votes

No, wait once the ticket is submitted. You shouldn't need to log in to submit an account recovery ticket, so maybe try that.

On the submit a request page, select "I need help recovering my account". He'll need to fill out information about the account, but won't need to be logged in. Just make sure he puts in an email address he has access to in the "your email address" field.

Squidwards House1 votes

your friend is new, lv 11 and got permabanned for scripting... thats just sad man.

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