Boards›Player Behavior

PERMABANNED for no reason - Chat log included

Dnthmp··3 votes·1,445 views

So today I Q'd a game after work as support . I find a game fast, support usually does, and I elect to ban Zed. Little do I know our mid, who is last pick, wants to play Zed. He gets angry and bans my support in retaliation. Before the game I tell him he didn't have to do that and as last pick he probably wouldn't have gotten Zed anyway.

On to the game.

So the game starts and everyone is still in a peeve about what happened at champ select. Mid and Jungle are refusing to gank bottom lane. We start losing and getting behind, in all lanes and in the jungle. Bottom lane really starts getting crushed as it snowballs out of control. Eventually all the lanes and jungle have snowballed to a game where we're getting crushed every team fight. It ended with them having something like 42 kills and us having 21. People start blaming each other and name calling basically devolving into the kind of imbalanced stuff you see at lot at this elo. I'm in silver and know I'm not a great player and I'm ok with that. Long story short after getting beat up in lane and ganked several times the ADC and I end up with like 10 deaths each. The angry mid player starts talking about how he's going to report us for feeding, which we were not intentionally doing, we were just losing and getting out played.

So, the game ends and I report the people who are swearing and calling names putting people down. For complete transparency I've been this person before and served my previous punishments and stopped this behavior due to the penalties I received. I began reporting people seeing how actively Riot IS trying to stop toxic players. Unfortunately since the mid had friends in the game I believe a couple people reported me and I instantly got permabanned, which I do not believe I deserved at all. I believe I deserved my other penalties and never posted b/c I had earned them, such as my 14 day ban.

I did not deserve to have my account which as been active since 2009 banned permanently for this bad game with other angry players.

-Chat Log-

Game 1 Dnthmp: its bronze they are all emotionally imbalanced feeders Dnthmp: he had last pick and wanted zed Dnthmp: raged at the ban Dnthmp: cant talk to yoiu Dnthmp: lol Dnthmp: not woring? Dnthmp: mic fucked up for now Dnthmp: i guess Dnthmp: yeah having lots of fun Dnthmp: do you think that i care what you do in this game? Dnthmp: are you like 5? Dnthmp: mid beyhind 30 cs? Dnthmp: good luck Dnthmp: i will Dnthmp: i got my bowl here and chilling to music Dnthmp: dont care about kids Dnthmp: raging Dnthmp: report us for what? Dnthmp: champs get banned live with it Dnthmp: rage all day Dnthmp: you 5? get over it Dnthmp: i know Dnthmp: so is our mid Dnthmp: its likke botttom silver everyone is shit Dnthmp: yeah i'm concerned with my score as suppor Dnthmp: you got me Dnthmp: i'm not concerned with this game soon as you started raging at champ select Dnthmp: was a perfect time to try a new support Dnthmp: ok check my match history Dnthmp: for real mid raging hard Dnthmp: temper tantrum Dnthmp: retaliation bans my support Dnthmp: refused to play as a team Dnthmp: just quality stuff Dnthmp: we didnt feed bro Dnthmp: sorry you feel that way Dnthmp: rofl Dnthmp: 1 handed Dnthmp: #And 1 Dnthmp: get away berar Dnthmp: bear Dnthmp: lol you're not going to win this gam Dnthmp: all good tho Dnthmp: still fun Dnthmp: ==/ Dnthmp: mean veigar Dnthmp: playing on a typewriter Dnthmp: will do Dnthmp: whoa bro Dnthmp: you also picked all AD against a number of tanks so realistically the odds were stacked against you anyway Dnthmp: especially with such a toxic mid Dnthmp: why did he ban my pick Dnthmp: to be toxic Dnthmp: i banned his b/c its one of hte highest ban rate champs and imba Dnthmp: and he was last pick Dnthmp: so Dnthmp: gratz on bronze/silver 5 Dnthmp: gg

42 Comments

AnataBakka4 votes

orher than calling him kid and shit you didn't say much. You weren't tilted like everyone else who gets permabanned. feels sad

GazalivesReborn3 votes

Riot needs to differentiate between people being toxic and passive-aggressive:

Toxic: Go kill yourself you fucking %%%% die loser you suck your mom die blah blah

Passive agro: This game is bronze. Why am I playing with a bunch of bronze people get me out of this game

The first sentence deserves a 2-week ban instantly while the second sentence doesn't even deserve to get a 2-week ban.

I think passive aggressive people deserve chat restrictions but toxic assholes should just get 2-week bans followed by a permaban if their behaviour continues.

This is just my opinion don't kill me!

HalcyonDweller4 votes

Punishments escalate if you are punished repeatedly.

A person who is even mildly toxic after a 14-day ban will receive a permanent ban, not because what they did warrants a permanent ban, but because their apparent refusal to learn from previous punishments indicates that they have no will to ever learn better or improve their behavior.

I too have my gripes with this policy, as I do feel it is a bit unfair in some ways, but Riot has shown no signs of intending to change or improve it.

Just to clarify I've only been punished like once in my 7 years of play, and that was at least 3 years ago.

Dnthmp2 votes

I think that saying they refuse to learn from previous punishment is a bit misguided. If you saw my chat logs on my previous bans you'd say I definitely deserved those bans. If you compare them to this chat log you'd see I've learned and changed my chat in game and behavior quite significantly.

The outrageous part to me is that without any sort of review from an actual person accounts are permanently banned.

HalcyonDweller2 votes

{quoted}

I think that saying they refuse to learn from previous punishment is a bit misguided. If you saw my chat logs on my previous bans you'd say I definitely deserved those bans. If you compare them to this chat log you'd see I've learned and changed my chat in game and behavior quite significantly.

Oh, don't get me wrong. I absolutely agree (under certain conditions). That's why I said their apparent refusal. This is actually where my gripe with the system comes from.

There are some cases where a player might exhibit both extreme and minor forms of toxicity. They get punished with a 14-day ban for the extreme one, and don't realize that the minor one was also not okay. They reform and stop using the extreme forms of toxicity, thinking they are safe, and are then later punished again for minor toxicity.

This isn't the case every time, but I've seen it enough times to think that the system needs to change. I wish the system had separate ladders of punishment for separate behaviors. So the person wouldn't be permabanned after a 14-day ban for using zero-tolerance phrases unless they cross that line again and are punished for a second offense.

The outrageous part to me is that without any sort of review from an actual person accounts are permanently banned.

It's the unfortunate reality of the situation. There are too many reports every day for Riot to cover them with real people. They have to rely on the AI because it's too great a quantity of reviews. Luckily the system is accurate for the most part, and players are allowed to contact support to request manual reviews.

Unfortunately the policies are still very strict, as I explained above.

Dr Avacado1 votes

same thing just happened to me I was being passive aggressive got a 1 month ban after never being punished prior in 5 years of playing. And Same thing a week later for saying this is a low elo game no wonder we lost. And got perma'd?!

HalcyonDweller3 votes

There is no such thing as a 1-month ban. 14-day bans are only given out for using zero tolerance phrases or for intentional feeding, or are given out if a player continues to display negative behavior even after a 25-game chat restriction.

Without your chat logs from the "first" punishment there is no way to tell what you were punished for that time, but bans do not escalate to 14-day unless you had a 25-game chat restriction before that or you used hate speech, encouraged somebody to harm themselves, or intentionally fed.

Dnthmp1 votes

The difficult thing is you can't see what the other people are saying. There were people raging, swearing and name calling. I know I said its unbalanced bronze feeders but when people are raging telling you they are going to throw the game and feed I normally call out the behavior, hence why I asked if the player was 5 years old the way he/she was behaving. I don't think I deserved to be banned for calling out the behavior and doing my best to tell the player regardless of what they do I am not going to let it get to me.

Imperial Pandaa2 votes

While one is much worse than the other, both are negative. Constant passive aggressive should be punished though, which if that is your only fault; will probably take 20+ games to get first punishment. After that it would be quicker to get.

Light Baka1 votes

{quoted}

Riot needs to differentiate between people being toxic and passive-aggressive:

Toxic: Go kill yourself you fucking %%%% die loser you suck your mom die blah blah

Passive agro: This game is bronze. Why am I playing with a bunch of bronze people get me out of this game

The first sentence deserves a 2-week ban instantly while the second sentence doesn't even deserve to get a 2-week ban.

I think passive aggressive people deserve chat restrictions but toxic assholes should just get 2-week bans followed by a permaban if their behaviour continues.

This is just my opinion don't kill me!

Apparently being passive aggressive is something you can report for as well according to this thread which got quite a lot of up votes and people agreeing over it.

https://boards.na.leagueoflegends.com/en/c/player-behavior-moderation/siZR8tf2-as-promised-a-list-of-all-the-stuff-you-can-get-punished-forall-league-ingame-rules-listed

Overall it's just better to say nothing if you're pissed and mute those who are toxic to you. That's my personal opinion though, has worked out perfectly for me so far (am honor 5 and rarely get reported)

Dr Avacado1 votes

I've got a 1 month ban for second sentence.

Jo0o2 votes

"I'm sorry, I really didn't mean to ban your champ".

Wouldn't that have been infinitely easier than allowing a fight to last through champ select and on into the game? With an account on its final warning after a 14-day ban, it's deeply unfortunate that you chose to get into a random fight like this, when de-escalating the situation would have been so incredibly easy.

GazalivesReborn2 votes

why should he have to baby every player he encounters that has a temper problem?

Imperial Pandaa2 votes

He doesn't, but small communication does wonders for diffusing problems. "I'm sure you are a kick ass Zed, but unless one of our first picks can secure it I'm worried they will take it." Which has the side benefit of basically asking if your first pick can/will.

Dnthmp1 votes

This dude is right and has the diplomatic skills of a statesmen. I wish I had responded in this manner but this person was acting like spoiled child in a supermarket checkout tossing themselves on the floor throwing a massive tantrum. The thought of apologizing to them at this instant did not even cross my mind as all I felt was disgust.

General Esdeath 2 votes

Being honest and manning up to your mistakes is babying someone?

Dnthmp1 votes

You're right that would have been a much better way to handle it. I guess the players behavior towards me kind of threw me off and I didn't even think of it. Instead I merely called out his behavior and told him no matter what he did in the game wasn't going to affect me. I have to admit I was annoyed by the behavior.

OniZetsu6662 votes

This is considered toxic? Jesus my 5 year old brother has said worse. No but seriously I kinda agree with JOoO but at the same time I have seen people act like this in many other games and generally they don't take your apology seriously they think its sarcasm and it goes the same way. It cant hurt to try though. I do hope you get your ban repealed because I don't see a thing wrong with this. Honestly this is making me kinda scared to use the chat. Like I don't swear at my teammates never have but I don't want to get a ban because I say fuck after I get killed and someone thinks I am being toxic.

Dnthmp1 votes

Yeah this is the worst part. I received previous bans I definitely deserved which is why I've never posted before. Since then I have been trying to be very conscious about what I say because I don't want the account I've been playing with friends on since 2009 banned. I thought about muting everyone every game but often people type to me and work with me as I enjoy playing support and helping people and I didn't want to play a game with no human interaction so I opted against it. But now my account is permanently banned for reasons I cannot comprehend as I don't believe it is/was warranted. I know I had a completely terrible game and losing that badly itself was not fun. Getting my account suspended afterwards was the kick to the nuts.

OniZetsu6662 votes

{quoted}

Yeah this is the worst part. I received previous bans I definitely deserved which is why I've never posted before. Since then I have been trying to be very conscious about what I say because I don't want the account I've been playing with friends on since 2009 banned. I thought about muting everyone every game but often people type to me and work with me as I enjoy playing support and helping people and I didn't want to play a game with no human interaction so I opted against it. But now my account is permanently banned for reasons I cannot comprehend as I don't believe it is/was warranted. I know I had a completely terrible game and losing that badly itself was not fun. Getting my account suspended afterwards was the kick to the nuts.

Yeah I know the pain dude. I main supports and I just got into this game. Usually in games like this if you defend yourself and tell someone to piss off and you don't get into trouble. Why? Because you aren't being toxic its telling someone you aren't in the mood for their shit. And hell you reacted more calmly than I would have and yet you got banned. You didn't do a damn thing. I do praise them for making a system that bans people for toxic behavior however when you get banned for the littlest things then that would turn me away. Because what is the point of saying anything when it could get you into trouble. Then it feels like this: https://www.youtube.com/watch?v=iXiAayQ8KRA

Dnthmp1 votes

Lol. Ugh. Thanks for the laugh.

Duchess Katarina2 votes

How long ago was your 14-day ban?

Dnthmp1 votes

I think it was about a month ago or so? I've been scared to play since then and have been trying not to talk to too many people and to be careful in games so that this wouldn't happen as it seems like every game I play someone reports someone for feeding or something else even if the player is just having a bad game or not very skilled. I didn't think I said or did anything in this game to get banned and wasn't worried but when we tried to Q again I was forced to log out and was banned =/

Duchess Katarina2 votes

Yeah that's why. When you get 14 day banned, you are on VERY thin ice. Anything remotely negative can result in you being banned. The only way to deescalate your account standing would be to consistently play for the next 6 months scot-free.

Dnthmp1 votes

Can I request Riot post the entire chat logs from the game and redact the other players names? Then we'd be able to see the abusive players comments and my responses in context.

I mean they're straight up stating they're going to feed, refuse to assist lane, name calling, swearing, harassing. And at the end they ask the entire other team (who never saw my teams chat) to report me. Maybe they did and this is why I got banned?

A computer without any review from a person permanently deleted 8 years worth of an acct and experiences based on how many clicked "report"? So Riot has provided them an extension to their bullying? Should I have been campaigning against a player in the game asking everyone to vote them off the island too? Is justice whomever has the most like minded people or friends in game?

The most toxic players in this particular game ended up with the most power....

Duchess Katarina2 votes

It doesn't matter what other people did, this ban is a reflection of YOUR own behaviour.

If you saw an old lady being beat up and you joined in and you got arrested, would you say "Oh the other people started it, so I can't be held accountable for my actions."

Dnthmp1 votes

No, but if I saw an old lady getting beat up and I said, "Hey what are you doing? What are you some kind of thug?" And intervened, I wouldn't expect to get arrested and sentenced to life.....

Duchess Katarina2 votes

You missed the point, you "defending" yourself is not intervening, it's you joining in and beating up the old lady.

Dnthmp1 votes

I think you're missing the point. Because this player had an issue with me from the onset they punished the other player in my lane by refusing to assist the lane. They bullied and harassed them and reported them, and me, for doing poorly and losing the lane. They then bullied and harassed our jungle as it carried on. So no I was not defending myself.

In fact, my comments about it being bronze/silver and everyone being bad were defending everyone as the toxic players continued to rage, insult, bully and harass the players doing poorly in this game.

How is defending myself or anyone else, "joining in to beat up the old lady"? The other people are doing the beating. I'm in the area saying hey wtf are you, 5?

Duchess Katarina1 votes

Okay I think you're missing my point entirely, let's forget about the old lady for a second. You were negative in your game, as simple as that. Riot doesn't look at what the other person was doing or saying because the only person's behaviour that matters here is yours. His actions don't justify what you said.

Dnthmp1 votes

Ok. I can understand this. Now let us think for a moment.

First, Is it reasonable to expect someone being abused, bullied, or harassed to respond well or positively? Studies show even when of equal intensity, things of a more negative nature have a greater effect on one's psychological state and processes than do neutral or positive things. In other words, something very positive will generally have less of an impact on a person's behavior and cognition than something equally emotional but negative.

Second, if it is likely negative behavior is likely to trigger negative responses what kinds of responses deserve punishment?

Third, if punishment is deserved, to what degree of punishment should be levied? Is a permanent ban a reasonable punishment for my response to the player(s)?

Duchess Katarina2 votes

I agree, it sucks that the team was being toxic and flaming sure. I don't always agree with this method but there is a mute button for a reason. In this case you should have used it, I know it doesn't always help but its a temporary fix.

You just came off a 14-day ban, meaning anything will set off a perma-ban. This is the straw that broke the camel's back unfortunately. You can plead out your case to Riot support but they're going to say pretty much what I've been saying, which is just because their being toxic doesn't mean you have to respond to it.

You fighting with these guys didn't do anything, it didn't make them stop flaming and being toxic. It just made it worse.

Dnthmp1 votes

I understand that and I am working to sort this out with Riot. This is post is to draw attention, illicit meaningful conversation around, and hopefully initiate reform, to the severely flawed system where a computer is sentencing people to life for jaywalking or possession of a joint simply b/c its their 3rd infraction.

My point is this, if when players behave like this it is highly likely to affect someone and get a response. How heavily can we fault someone for responding? Does the person saying, "what are you 5 years old" get the same punishment as the person saying, "f*ck off go kys"

Nik Nikerson1 votes

Is it reasonable to expect someone being abused, bullied, or harassed to respond well or positively?

No, but it's reasonable to expect them to mute the person who's harassing them and not get into an internet fight in the middle of the game.

nerak232 votes

I think the point is that repeatedly acting negative threw many games give a bad experience to others in those games. When players see this and don't see any punishment then they start to think it is also alright to do the same.

We all know that negative comments usually induce others to start complaining also. So, we should slow down negative comments and start playing kindly to others.

Now when the system starts to implement punishments players new and old feel kinda cheated because the system is more effective. But the end result should eventually teach players what Riot and the majority of the player base want out of the game.

It's a game, no one plays it to feel bad about playing. Everyone who is a excellent player now was once a newbies.

Now onto punishment system, you can and will get punished for negative behavior. When you do you get a reform card that tells you basically that what you got punished for is unacceptable. At this point that player has to change.

It will help your punished account if you are actively positive. Your standing will improve quicker this way. If you only try not to be toxic and nothing more it moves more slowly. This is why we as board posters can only point things out, why no one is sure why each punishment is different.

Don't give fuel to the troll/toxic ass, it never helps. We all at times have wanted to but in the end it is going to cost those who reply to them in the same fashion.

If you are being negative a lot, if you have been given another chance ( punishment) then it is your fault alone when you get a permanent ban. Don't fall into the trap of you have a right to be toxic back, No One does.

The game rules are very clear! Retaliation is not okay!

Dnthmp1 votes

Right so "go kill yourself" and "are you 5, grow up." Both deserve to be permanently banned....

nerak232 votes

{quoted}

Right so "go kill yourself" and "are you 5, grow up." Both deserve to be permanently banned....

Not an instant permanent ban, no.

However, kys is an instant punishment so it will only be said by the same poster hopefully only in 2 games. Thus it affects only at most 18 others, if the system works.

Now being and spreading negativity is punished in slower increments, so it also promotes more toxicity among many more players.

It affects many more players who may tilt and spread even more nasty habits, so Yes both in the correct punishment format should be permanent.

And only if the negative punished player won't follow the rules after being given many chances, then again yes permanent is in order. This isn't just my opinion its the majority's. Even if I am not explaining it to you so you understand- that is on me!

When you get a punished you receive a notice reflecting that your game play must change or suffer further, harsher punishments ( not in those words ) but simple enough to understand.

Kys and hate speech should be punished quicker, that doesn't mean other things shouldn't be punished also. Do you understand, or do you wish to fight about it? I'll discuss but not get into a heated argument about it.

I won't fight about anything anymore, been there done that it doesn't work. Still your fair opinions are welcome by me. Happy Holiday's if we don't chat again.

Dnthmp1 votes

The problem with this is my initial strikes were deserved. The chat/behavior was by my own admission wrong. I outright called names put people down swore or berated someone. Basically I had committed armed robbery. I was punished. I was warned.

I took my punishment as it was deserved. I reformed by behavior and abstained from doing those things. Then I get into this game with players behaving much like I had in the past. I called out their behavior and I told them to grow up. I got reported for this.

A computer decided because I had previous strikes that although I was jaywalking I am subject to immediate termination. One could even argue whether or not jaywalking is a crime. Regardless, as a final strike, it is still punishable by death.

I was not out there planting the seeds of negativity. Spreading negatively. I engaged with a toxic player in a blunt honest manner and suffered for it. I'll admit is was foolish for me to hope that pointing out they were being immature and raging would get them to realize it and its about as helpful as having an intervention for someone unable or unwilling to admit they're an addict but is that really deserving of a life sentence?

Dnthmp1 votes

I'm also unable to contact Riot about this as they say, "While Riot strives to improve their Player Behavior system, unfortunately no system is perfect. If you strongly feel that your suspension was made in error, please contact the Player Support team by submitting a ticket."

But when I try to "submit a ticket" I get an error stating, "You must be logged in before you can submit this type of ticket." If I am not logged in then how am I here posting this? No matter what I do to attempt to log in and submit a ticket I am unable to.

Friendly Ram4 votes

You also need to log into the support page. Boards and riot support are different beasts.

Dr Avacado1 votes

Same exact thing just happened to me after 5 years. Did riot change their bot banning algorithm? This is insane!

nerak231 votes

First off I want to tell you something even if you don't believe me, I post on here because I care about all people. I'm not judging you, I want you to understand that. I do understand how frustrating this game ( life in general ) can be and is.

Try to understand that when I say such things like negativity spreads from player to player I am not saying You, or most people, try to do it on purpose. Some players Do such things, I know for fact because I often talk to players off the boards. Okay, so we are clear I leave somethings vague.

So you tried hard to reform, thought you did, lost your temper in game and got a permanent suspension, right? People lose it in this game and sometimes are provoked, by both words and actions again I get it. I don't condone it, but I understand.

Thing is since you brought up jaywalking, I'll use that for an example. If you were on probation from a Court ( you sort of where Riot being the probation officer) then you could expect that if you broke the laws ( riot's TOS ) then probation is over and you have to serve the whole term ( permanent suspension ).

Does this suck for you Yes of course it does, but no matter how sorry you are about it now You were warned, even if you didn't read it, know it or understand it. Again because you mentioned it, ignorance of the law is No excuse. Anyone could come here say this and get away with certain things, they would certainly try.

Still doesn't do anything for the random player that has to deal with shit and their only recourse is stfu and report after game. As you should have done. When you are punished Riot says you have to be neutral to positive in X amount of games. That again depends on that players personal history.

I hope I have enlighten at the very lest future players. That is my hope. Yours I guess is to start a new account or send in a ticket to support and try to make them understand and unban you.

One last piece of advice, when dealing with Riot be nice about it. If you do try sending in a ticket be precise, be brief yet tell all relevant points you have and don't bump the ticket. You could hope a rioter comes on but don't hold your breath for that.:).

Now gl and good night to you.

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