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Permanently Banned Following A 14-Day Restricted Chat With No Other Warning

ISpeakJapanese·5/16/2016, 8:49:08 PM·3 votes·1,980 views

...What...?

I just finished a game and find out my account is now permanently banned. What? I’m so confused. The only moderation I received prior to this permanent ban was a chat restriction. I’ve played LoL long enough to have a UFO Corki on my account. So, clearly this isn’t a problem that occurs multiple times for me. I had a bad game with toxic teammates and got a little angry. I admit that and will take my restricted chat without complaint.

I’ve heard in the past that accounts will be banned for a few days if there is VERY bad behavior on the account. So, how did I suddenly go from restricted chat to a permanent ban?

Edit - It also said to check my email, but there is nothing in my email from Riot. I checked my junk folders to make sure.

Also, I realize I wrote the title wrong. It was not a "14-Day” Restricted Chat. I could’ve swore it was 14 games, but someone else informed me that that probably wasn’t the case according to the tier. I just know that it was a restricted chat ban. I can’t recall if it was 10 or 25 games.

Additional Edit - So, it seems from other threads, the message I’m getting “This account has been permanently suspended. Please check the email address associated with your League of Legends account for additional details”, and then the lack of an actual email, is relating to the account being hacked. I’m confused, but relieved that this is potentially fixable. I've sent a support ticket and am awaiting a response.

18 Comments

Deep Terror Nami5/16/2016, 8:54:49 PM6 votes

Punishments are done in 4 steps;

  • 10 game chat restriction
  • 25 game chat restriction
  • 14 day account ban
  • Permanent account ban

http://boards.na.leagueoflegends.com/en/c/gameplay-balance/Boqd81O0-upcoming-upgrades-to-chat-restrictions

You said you got a "14 day chat restriction", so I can't tell what step you were actually on since that isn't a real punishment tier. I'm going to assume it was a 14 day account ban. You can drop punishment tiers if you show reform after a period of time, but if you get punished again before that it moves to the next step; in this case, a permaban. The severity of the offense is usually less important than the consistency of the behavior.

If you were on just a chat restriction, it's possible to skip tiers by using extremely offensive language, such as hate speech or making death threats or urging to suicide (kys). If you'd share your chat logs we can go over it and see if that's what triggered the ban.

AeroWaffle5/16/2016, 8:52:40 PM3 votes

I haven't heard of a restricted chat ban based off of days

YumScrumptious965/16/2016, 9:16:36 PM2 votes

You obviously were toxic enough to enforce this punishment. Just because your teammates were toxic doesn't mean you get to be as a response.

MasterSomething5/16/2016, 10:23:11 PM2 votes

I'd recommend sending in a ticket about this. Unless you repeatedly said kys, a colorful word for gays, a colorful word for cheating wives, and a slogan used by people to address their black friend over and over again, it should not escalate like this. You might have been hacked, and they are trying to keep your account safe- As there are no 14 day chat restricts.

scazzman5/16/2016, 9:00:13 PM1 votes

do you have logs? or was the ban for feeding or cheating?