The blitz bot is stupid, it cant tell what is good or bad, it only takes in account that someone reported you. Too many trolls get away with bannign and when you contact support, they dont even want to help you or take it off even when nothing toxic was said from your end. League support has gone too far down hill, ive watched it now for 8 years. Crazy >:(
Did you know, all a report does is flag the system to review the game. If no toxicity was found, the report gets thrown out.
If the system finds toxicity, then the system calculates how severe the toxicity is and adds it to your account. When you pass a certain threshold, you'll get punished.
So while the clarity of the system sucks, the result of dishing out a punishment doesn't suck.
Toxic is a broad term. Repeated small offenses can lead to big permanent punishments.
100% agree. They just don't care anymore, riot support is not there like there the game itself. They need someone to fill the support role cuz they can't do it.
too focused on the profit rather than on the player. even if they claim theyre a player focused company...
The people that work at support are nice generally, the blitz bot is absolute garbage. I asked for information about my punishment (since it bugged out and didn't give me it) and all i got was blitz bot saying "you were reported and here's your chat log." Which solved nothing about my intended reason for being there. Not to mention they like never even do anything ever. One time they even agreed somethin was wrong but said "oh sorry i can't do anything about it." Like wtf? You just said it was a mistake with me and you can't do anything so i have to live out a punishment that was not intended? Great support job...
Anyway. The concept is good, the people are usually nice.. but it doesn't help you like ever.
