Banned because of your servers

Goblyn·11/30/2016, 10:47:39 AM·1 votes·378 views

Hello,

It usually happens to me that when I try to get into a game, it gives me an error: Check your connection. And it doesnt let me relog into the match so I get banned because of leaving a game. Is there any way you guys can work out my ban? Because it happened to me 2 times in the past week and a half, and I cant stand having to wait 20min for each search, its ridiculous that I get punished for something that is not my problem.

Thanks.

7 Comments

CooL Ice Tea11/30/2016, 11:38:43 AM2 votes

its ridiculous that I get punished for something that is not my problem.

if it was a problem from riots side you would see 10.000 of people on boards here which would complain. Since once per month a person comes up with problems like this, it is very likely that the problem is

  1. your computer
  2. your router
  3. your provider
  4. the connection between router and computer
Kei14311/30/2016, 11:51:10 AM1 votes

Search up "connection guide lol" in google and you should be able to find a guide from riot support to help you configure your router for a better connection.

If that doesn't work, Send in a ticket to support.riotgames.com and ask for technical support.

Btw, you won't get leaver bustered for 20 mins for just 2 DCs.

Goblyn11/30/2016, 12:38:41 PM1 votes

I have a great pc and a 300mb connection so, I dont think its my problem. It might be the firewall but I am not sure.

Goblyn11/30/2016, 12:40:21 PM1 votes

And, I had a ban for leaving games of 20min each game and after that I played 1 ARAM match that I couldnt even get in and got the ban again.

elduris11/30/2016, 3:10:57 PM1 votes

Sounds like you're having a connection problem. Here are some troubleshooting steps you can try to resolve the issue. You can get better help with this by posting in Help & Support or by opening a ticket with player support.