Banned because of your servers

Goblyn··1 votes·378 views

Hello,

It usually happens to me that when I try to get into a game, it gives me an error: Check your connection. And it doesnt let me relog into the match so I get banned because of leaving a game. Is there any way you guys can work out my ban? Because it happened to me 2 times in the past week and a half, and I cant stand having to wait 20min for each search, its ridiculous that I get punished for something that is not my problem.

Thanks.

7 Comments

CooL Ice Tea2 votes

its ridiculous that I get punished for something that is not my problem.

if it was a problem from riots side you would see 10.000 of people on boards here which would complain. Since once per month a person comes up with problems like this, it is very likely that the problem is

  1. your computer
  2. your router
  3. your provider
  4. the connection between router and computer
Kei1431 votes

Search up "connection guide lol" in google and you should be able to find a guide from riot support to help you configure your router for a better connection.

If that doesn't work, Send in a ticket to support.riotgames.com and ask for technical support.

Btw, you won't get leaver bustered for 20 mins for just 2 DCs.

Goblyn1 votes

I have a great pc and a 300mb connection so, I dont think its my problem. It might be the firewall but I am not sure.

CooL Ice Tea1 votes

If you hit "reply" to answer the person you are talking to gets a message. Makes it easier for everyone.

Anyway, last week i had a little problem with my internet, Hearthstone, WoW, Starcraft - everything was running fine. Even when i streamed or watched some streams no problems. The only problem i had was in league with a short disconnect for 5-10 seconds every 4 minutes.

I checked the package transfer which was a lil buggy since it wasn't constantly sending and receiving. I had to restart my Router and everything was fine.

I could have said it's riot fault but it wasnt. Even if everything else runs fine it can be about your hardware, software or connection without you knowing.

As I said, if this problem came from Riot there would be thousands of people complaining.

Goblyn1 votes

And, I had a ban for leaving games of 20min each game and after that I played 1 ARAM match that I couldnt even get in and got the ban again.

elduris1 votes

Sounds like you're having a connection problem. Here are some troubleshooting steps you can try to resolve the issue. You can get better help with this by posting in Help & Support or by opening a ticket with player support.

More from Player Behavior