The punishment system is after the wrong people.
So I got my chat restriction and it clearly shows me saying bad things:
"Garen you're a %%%" "Garen you're a piece of shit" blah blah blah etc etc etc.
But what it does not show is what happened immediately before that to show why I reacted like that. In case you were interested, I'm jungling and I go top lane to help our top laner Garen. We have and easy 2v1 on the enemy. It's an easy gank. The Garen walks up to the fight but does not attack. In fact, he starts spamming his emotes like laugh, taunt, and dance. He stands there emoting while I die in the 1v1, then Garen just walks away and continues to spam his laugh emote.
Now the really sad thing is, I cannot report Garen for that kind of trolling, because if I do, he'll just be pardoned since the chat log is clear and there is nothing to suggest he did anything wrong. Yet, if you have half a brain, you should agree that he is a fucking game-destroying troll who deserved to be called every name in the book for doing that.
This is the problem with the report system. You see a chat log. You see a kill/death/assist score. But so what? That doesn't tell the real information. Maybe I have a lot of deaths because I was feeding. Or maybe I have a lot of deaths because 3 teammates were afk farming and I was playing a 2v5 game. But I'm sure those 3 ass holes will report that I was intentionally feeding regardless.
The system is the perfect tool for trolls because it gives them a way hurt the people they are trying to troll even more. I remember way back before the Tribunal ever came out, the worst thing you could do to a teammate was feed intentionally, which wasn't that bad because it was possible to still play 4v5 and win. Now the worst thing you can do to a teammate is get their account banned, which is way worse than feeding one game right? So people have become professional trolls, trying their best to get under your skin so they can have some ammunition to use against your account.
The whole report system is dog shit. It caters to hypocrites who are more toxic than the people they are reporting.