why is toxic chat punished more than toxic gameplay?
I've had my chat privileges suspended before, but this is the first time I've had an account ban (2 weeks) and I have a burning question: Why is toxic chat behavior punished more than intentional feeding? The Caitlin in my past game got I dunno, angry, because of some mild things that were said in chat during the early and mid game. And then went on to hardly ever group with the team, constantly split push and feed, and generally cost us the match. Everyone on my team agreed with this.
But I flamed her quite a bit throughout the match, as it became clearer and clearer that she was assisting the enemy team by intentionally feeding. Yet although I got banned i am quite sure that nothing happened to her. But in games like this that become a complete and utter hell to play, I can't leave the match and start a new game (and certainly not without punishment), I can't AFK without punishment, and if I rightfully flame the Caitlin for ruining the game for everyone, I get reported by everyone and their mother.
Why does Riot lock us into playing with troll-ish behavior that ruins the game and wastes everyone's time, and if we lash out because of that highly toxic environment and are toxic ourselves, why do we get banned and nothing is done to change the situation? How is Riot this fucking inept at community management?