My account was suspended without warning or explanation.

Pete Wrigley··1 votes·1,233 views

Today when I attempted to log in I was greeted with the message "This account has been permanently suspended. Please check the email address associated with your League of Legends account for additional details." I did check my e-mail, and there was no contact from Riot. So not only was my account suspended, but I have no idea why, and contacting support only yielded a message that volumes are high and it would be a while. I've never in my life played a game where I've been banned and not given a reason.

The only thing I've done that might have gotten me banned is pretty simple - I'm an asshole. But I've never received a chat ban, I've never received a temporary suspension, I've never used a third-party program, and I've never shared my account. Additionally, the message didn't mention anything about a Tribunal punishment. Is this a new thing, just punishing people out of nowhere and then not even telling them why?

Please read my post before telling me to submit a ticket. I did. And I posted in the support forum. Who knows when my ticket will be answered and my post in the support forum was deleted. I didn't post here because why would I? I have no indication that this punishment was issued for behavior because I have no indication that this was even a punishment.

5 Comments

Stained Spear1 votes

check the account's email. They definitely sent it.

Pete Wrigley1 votes

{quoted}

check the account's email. They definitely sent it.

They absolutely 100% did not send it to the e-mail account. Thank you for replying to a post you didn't read.

Stained Spear1 votes

[{quoted}](name=Pete Wrigley,realm=NA,application-id=ZGEFLEUQ,discussion-id=1XnM8AZl,comment-id=00000000,timestamp=2016-05-20T18:52:21.093+0000)

They absolutely 100% did not send it to the e-mail account. Thank you for replying to a post you didn't read.

Read the entire post, only explanation is that the email is still being sent or it was sent to a different email or spam folder maybe.

Pete Wrigley1 votes

{quoted}

Read the entire post, only explanation is that the email is still being sent or it was sent to a different email or spam folder maybe.

Thank you very much, Riot Support. I appreciate your help in this matter.

Schmoooples1 votes

I'm having the same problem as you. No warning and no email but i guess a few other people have been having a similar issue. i sent in a ticket last night, im still waiting for a response. Hope this gets resolved i put some time a money into my account.

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