Boards›Player Behavior

Suspended Account

Bąss··2 votes·701 views

Hello community, I come to you and ask what are my chances of getting unbanned, I was not aware that chat macros were also considered a 3rd party program. I usually used macros such as:

/all GGGGGG

/all GG GG

/all GG

/all GG

/all GG GGGG

/all GG GG

/all GG GG

/all GGGGGGG

Or just some little phrases to lighten my mood. And if people didn't like it I stopped doing it. It says that I had a tool to gain an advantage over other players, but not going to lie I've played this game for so long and I'm pretty bad at it and I only play for fun, I am bronze 3. I assume it's the macros because that's the only thing I can think of that can be considered something that is 3rd party. I have spent over $700 on my account buying skins, champs, and all sorts of stuff. I was banned for a reason, but I really didn't mean to cause any actual harm. I like the game and I enjoy it reasoning why I have spent so much money on it. This is actually very sad to see because my last game was 5 days ago and I've been craving to play a match today but to my surprise I was banned. Is there anywhere I can write a ticket for this? because I checked and there is not ticket option for appealing bans. Thank you for reading.

This is my ban message: http://prntscr.com/e7gvhg This is how much I have spent and what region I play in: http://prntscr.com/e7gvby

12 Comments

Ambient Snow2 votes

I see nothing but spam you kinda got reported for that.

and i'm sure this isn't the only time..

Ambient Snow1 votes

and yes a third party macro will do it.

so umm yea.. you kind deserved it

Deep Terror Nami4 votes

I wish you'd stop saying that. No, a simple chat macro isn't going to get someone banned. The problem with macros is using them to perform actions for you (like an ability combo) because it's an unfair advantage, or in this case the problem is that he's spamming (as you mentioned), not that it's done through a macro.

Edit: You can read more about Riot's macro and third party app policies here;

http://boards.na.leagueoflegends.com/en/c/miscellaneous/5kx4F7VE-reminder-third-party-applications

http://boards.na.leagueoflegends.com/en/c/player-behavior-moderation/5dmkJinG-3rd-party-applicationsmodifications-whats-allowed-and-what-isnt

http://boards.na.leagueoflegends.com/en/c/miscellaneous/5kx4F7VE-reminder-third-party-applications?comment=0011000100000000

Bąss1 votes

But I wasn't using it for combos, can they check that? I am 100% positive that I did not use it for any sorts of combos.

Deep Terror Nami1 votes

If the email you received didn't provide enough information for you or you feel the ban was an error, please submit a Support Ticket and they will help you out as soon as they can.

And yes, if they banned you for macro use they'd be able to tell what exactly you were using them for.

Bąss1 votes

Ok thanks man, really appreciate you taking time out of your day to provide this useful info, what category of a ticket do I use?

Deep Terror Nami1 votes

I recommend I have a question > Game & Features > General Questions for any request that doesn't seem to have an appropriate category.

Bąss1 votes

It makes a G formed by a bunch of GG's not sure why it didn't copy correctly on here.

LostFr0st1 votes

Money and time spent have nothing to do with punishments (luckily for fairness' sake).

Send the ticket under "I have a question about League of Legends" or "I would like help with account management or changes" and write in the subject line that you'd like to discuss your account's suspension. Once you get a reply, ask to be escalated to a player behaviour specialist and then you can talk 1:1 with someone about it.

Tbh idk if it'll change anything, you were using macros and that's listed as punishable in the ToS (that nobody seems to read). It's still worth a try though.

Charmorg1 votes

Honestly, posting here is probably their best bet (if they can attract a Riot Red). The support specialists on the support site range from downright condescending and rude to those who are unwilling to have a dialogue with you on a suspension, to the rare one who will admit mistakes were made, but still won't remove punishment.

LostFr0st1 votes

They're dealing with a lot of banned people that rage at them (look at the tickets people post on here) so I don't exactly blame them for not getting emotional and believing everyone that writes in.

If people spent more time on writing and editing their tickets without raging, maybe they'd have a better experience with player support.

Bąss1 votes

An Update: Thank you for those who gave out helpful comments on my situation, the support team has double checked and confirmed that I tested for a false positive, so my account has been unbanned. I'm so happy :), now I'll just try to get out of bronze.

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