An hacked account got a ban ???

MalekOwidah·Nov 9, 2018·1 votes·2,448 views

HI guys or should i say "greetings summoners", Hopefully, i was playing a match in ranked , is there something wrong ? Then i finished this match and turned off the client and my computer. (warning there is a shock here in the next paragraph ) After a period of time goes on , i came back and opened my account ,the client said to me this account is opened somewhere else . I was in a shock and didn't know what to do ,i quickly turned off the client and computer . So after an hour i reopened my account and got banned !!!! I hope my tickets were good enough for riot to remove this ban. An ideas guys for this situation? I would be grateful .

10 Comments

ı Sona ıNov 9, 20181 votes

Well that sounds like they put a safety ban on the account to help protect it after you reported it! They will ask you some information now about your account, including credit cards used, the original email attached to it, your first skins purchased or first summoners purchased, original region, etc. Just send in a ticket/speak with a live chat correspondent at https://support.riotgames.com to be able to find a solution!

MalekOwidahNov 9, 20181 votes

will they reply ?? i think so i wrote 5-6 tickets and they said the same things

Kei143Nov 9, 20181 votes

Write one reply only. Bumps would put your ticket at the very back of the queue, which means you've delayed on own response time.

MalekOwidahNov 9, 20181 votes

[vayne-pose]

BansheenoirNov 9, 20181 votes

Don't bother. We have no power to change their stubborn minds.

ı Sona ıNov 9, 20181 votes

I would suggest waiting to speak with a live chat official which roughly becomes available around 3pm central

MalekOwidahNov 9, 20181 votes

ok i will take your word granted

MalekOwidahNov 14, 20181 votes

When riot is going to be active to respone to my tickets ? I sent them 5 tickets , they didn't respone .

BettnachlegerNov 14, 20182 votes

Don't spam, you have to wait until they answered your first ticket. If you send in a new one, all your other tickets will go to the last place of the ticket queue.

ı Sona ıNov 14, 20181 votes

Just wait. Only 1 ticket suffices to get their attention, more than 1 annoys them.