[MAC CLIENT/LOADING IN] Gray screen (can't see a thing) but game loads in just fine.

hant·Apr 5, 2019·30 votes·20,061 views

FIX: UPDATE TO LATEST MAC VERSION (10.14.4)

Prefacing with my computer. I have a 2015 MacBook Pro 13 inch retina. Intel i5, 16 gigs ram, Intel Iris Graphics 6100. I'm running macOS Mojave version 10.1.14.

For every gamemode after champ select has gone through, the league game app pops up and it's instantly a gray screen. I've linked the window. The game successfully loads in. I can hear sounds, the cursor shows up, I can level up abilities using control, etc etc. However, I can't see the game. This only started happening after today's "Your Shop" update. I'm curious if anyone else is having the issue. Send help!

UPDATE: If I switch to light mode, the screen is white instead of gray. Still can't play the game but everything seems to be running in the background.

40 Comments

Sherè KhanApr 5, 201912 votes

Same. It works for 1 game after you reinstall but goes back to gray screen after that 1 game

LethalPrinceApr 5, 20197 votes

same... I deleted then reinstalled the game, i played one game and it went fine but it happened again for the next game... I hope riot will fix this glitch soon....

Twizztaa SucksApr 5, 20193 votes

Same exact thing happened to me as well, riot should really disable ranked and fix this

vitalcogApr 5, 20198 votes

I'm having this exact same issue, also on a MacBook Pro... Literally everything is exactly as the OP described.

tunahabokiApr 5, 20198 votes

same

feedbot187Apr 5, 20198 votes

Where is Riot right now? Just ignoring the nr. 2 post in bugs? I am having the same problems with an imac

DarkyteApr 5, 20197 votes

Yup, same here sad face*[sg-janna]*

flxvrltApr 5, 20197 votes

same

FilthyMercyMainApr 5, 20196 votes

SAMEE :( im so sad cuz my friend just gifted me aether wing kayle, so excited to play just to find out I cant play >:( Rito pls fix asap :(

pedsunnApr 5, 20195 votes

I am having the exact same problem, I switched accounts twice so all I know that my smurf didn't get leaverbuster after the first time. So I guessed it was on my end. The problem happened evn after restart of computer, client and reinstalling the patch. Pls fix asap Riot, same specs as OP funnily.

ston3dApr 5, 20195 votes

Same issue here with a macbook pro, i've only tested ARAMs but i do not want to test normals at this point either

pedsunnApr 5, 20195 votes

{quoted}

For every gamemode after champ select has gone through, the league game app pops up and it's instantly a gray screen. I've linked the window. The game successfully loads in. I can hear sounds, the cursor shows up, I can level up abilities using control, etc etc. However, I can't see the game. This only started happening after today's "Your Shop" update. I'm curious if anyone else is having the issue. Send help!

I don't know, but the gray screen only pops up on darkmode, if you have activated it in your system preferences! Instead its white. So the problem is, I believe, that the new update doesn't support 10.1.14 or something in that direction. I used 10.1.11 for quite a long time without any problems, but with the new version it keeps on bugging and crashing, AND it takes waaaaay longer to complete the loading screen (before this gray screen problem)

hantApr 5, 20193 votes

{quoted}

I don't know, but the gray screen only pops up on darkmode, if you have activated it in your system preferences! Instead its white. So the problem is, I believe, that the new update doesn't support 10.1.14 or something in that direction. I used 10.1.11 for quite a long time without any problems, but with the new version it keeps on bugging and crashing, AND it takes waaaaay longer to complete the loading screen (before this gray screen problem)

I do have dark mode. I tried light mode but it still doesn't work. There is a white screen for minutes on end and the game never shows up but. The game does load in though and I can hear sounds and what not just like when I have it on dark mode. It might just be the version.

pedsunnApr 5, 20193 votes

I said that the only difference is it being white instead of gray. In addition the people here only have dark mode, therefor everyone is on 10.1.14 so its the mac version

sophhApr 5, 20194 votes

having the same problem :/

FwisoApr 5, 20194 votes

TO FIX THIS JUST UPDATE TO THE MOST RECENT VERSION OF MOJAVE, it works now.

hantApr 5, 20193 votes

[{quoted}](name=Archmage Friso,realm=EUW,application-id=LqLKtMpN,discussion-id=zyu0f93n,comment-id=000f,timestamp=2019-04-05T21:50:36.681+0000)

TO FIX THIS JUST UPDATE TO THE MOST RECENT VERSION OF MOJAVE, it works now.

Yea updating to 1.14.4 fixed it, thanks!

emily mendesApr 5, 20193 votes

me too [sg-soraka] please fix riot

FilthyMercyMainApr 5, 20193 votes

pls rito i was looking for a great friday night of league :( no reply yet*[slayer-jinx-unamused]*

Twizztaa SucksApr 6, 20193 votes

I downloaded the most recent version of mojave and am still having this issue.

1TT1T1T1T1T1T1T1Apr 6, 20191 votes

[{quoted}](name=Twizztaa Sucks,realm=NA,application-id=LqLKtMpN,discussion-id=zyu0f93n,comment-id=0013,timestamp=2019-04-06T19:11:40.279+0000)

I downloaded the most recent version of mojave and am still having this issue.

same still having issues... im very upset, i really hope they fix this.

TbagstealerApr 23, 20193 votes

Guys I figured out a solution, I think the issue is borderless mode or maybe even windowed mode. When I switched it back to fullscreen manually by editing the file it worked. On Mac the file is called game.cfg and you can find it in the package contents of the league game inside the applications folder. ‎⁨ Macintosh HD⁩ ▸ ⁨Applications⁩ ▸ ⁨League of Legends⁩ ▸ ⁨Contents⁩ ▸ ⁨LoL⁩ ▸ ⁨Config⁩ Open the file called game.cfg with some editor and then modify the setting WindowMode=1 or WindowMode=2 and change the setting to

WindowMode=0

That fixed the issue for me hopefully it works for you.

I still think that league should be able to run in borderless or windowed mode in my opinion.

WidTheSquidOct 24, 20193 votes

Its starting to happen to me now

HelenaApr 5, 20192 votes

I have the exact same problem. iMac from 2017 here, also Mojave dark mode. Please fix this, I don't want to get reported for "being afk" if I just can't see my game because of the grey screen...

1TT1T1T1T1T1T1T1Apr 6, 20192 votes

it wont even allow me to load in after champ select.. its really annoying

DarkyteApr 6, 20192 votes

I think archmage is right. So far, I haven't had any grey screens (though one time, my screen was like grey along the bar at the top, which spooked me :P). Anyone else found it fixed?

Edit: oh wait lol someone else did :P. I think thats it then?![draven-pose]

tunahabokiApr 6, 20192 votes

updating to the newest system worked for me gl guys

Taipei frogApr 9, 20192 votes

same

RedMaverick616Apr 20, 20192 votes

Dang I'm still having this issue. Is there no fix?

PoliticalTurtleMay 18, 20192 votes

Yeah same I also have this problem but I got lucky and found a way to still play. I have changed my swipe animation so that it fades instead of the usual swipe animation. Then when the grey screen pops up you can swipe a little to see the league game faded underneath. Then you can use that to guide your way to the settings and change the video settings from borderless to windowed and that should fix it for that game only.

To change swipe animation:

Open Settings
Accessibility
Display (side tab)
Reduce Motion (top right)

When league game screen (grey) opens:

Swipe (try both ways, you will understand when you see it)
Navigate your way to the videos tab to change the video setting to "Windowed Screen" (from borderless for me)
Hopefully that lets you play League again :) P.S will only wok for one game so it does suck a little

CrinloriteAug 30, 20191 votes

{quoted}

Yeah same I also have this problem but I got lucky and found a way to still play. I have changed my swipe animation so that it fades instead of the usual swipe animation. Then when the grey screen pops up you can swipe a little to see the league game faded underneath. Then you can use that to guide your way to the settings and change the video settings from borderless to windowed and that should fix it for that game only.

To change swipe animation:

Open Settings

Accessibility

Display (side tab)

Reduce Motion (top right)

When league game screen (grey) opens:

Swipe (try both ways, you will understand when you see it)

Navigate your way to the videos tab to change the video setting to "Windowed Screen" (from borderless for me)

Hopefully that lets you play League again :) P.S will only wok for one game so it does suck a little

Actually this made it work again, seems borderless mode is not working well on MacOS, that might be the problem, I remember to start a custom match, set borderless, worked and then that happened. Using this answer it made it work again.

Playing on windows mode on MacOS Mojave, thanks!

AriaRizingSep 29, 20192 votes

This just happened to me. I restarted, reinstalled, and tried to do what Tbagstealer (NA) recommended but it was already set to WindowMode=0. Please help.

ExpanseOct 1, 20191 votes

Same! I've tried everything and feel hopeless at this point. [sg-soraka]

Genghis KhatApr 5, 20191 votes

Playing games on a mac uwu actually disgusting humans. home they dont fix it

SweetKisses3May 3, 20191 votes

I have the same problem

GothendelOct 13, 20191 votes

Just started happening to me [sg-janna]

varwhiz63Oct 27, 20191 votes

had the same issue, seems to go away after i changed the WindowMode=0 to WindowMode=1

EurzadahnNov 23, 20191 votes

This problem is still persisting. Just happened this evening. I have reinstalled the client twice. I have repaired it 4 times. I rebooted/restarted 4 times. I continue to get the grey screen and I cannot do anything. Yet, an hour prior, things were working just fine.

hanii666Jan 28, 20201 votes

I'm going crazy my mac is 10.15.1 Mac Book air retina.. Lol worked fine till new year and then it started crashing. I keep dowloading the game again but when it goes to loading screen it gets light gray and stays that way! I never get in. Please help.