Not getting hextech loot

LuperCasperi·5/6/2017, 12:50:06 PM·1 votes·478 views

I am having a problem with my hextech crafting. Each time I get an s- or above I get no loot, and I've not received a key fragment in the last 30-50 games. I don't have any known player behavioural restrictions disabling me from receiving loot nor have I had any restrictions for 4-5 months. My champion collection page is also bugged showing old grades on champions which leads me to believe it has nothing to do with behaviour and is a glitch. I have 2 examples in the screenshots, Sona and Thresh, which were both played within the past 2 days (see my current date at bottom right) and both received grades S+ and S.

Submitted a ticket to Riot Support.

http://imgur.com/mJAjpEy

http://imgur.com/5J9PDtZ

http://imgur.com/EcZSf84

http://imgur.com/4hREu9w

http://imgur.com/LB5xZUt

3 Comments

KuroCaliber5/6/2017, 12:58:22 PM1 votes

You can only get one chest per champion, have you gotten a chest on them before?