Missing unlocked skin

Gærry RF777·Jan 13, 2017·1 votes·4,378 views

I unlocked Warring Kingdoms Tryndamere long ago from a hextech chest, at that moment I didn't have Tryndamere so i bought him with my ip and then went to the collection to unlock the skin as a permanent. I went into queue to play as Tryndamere with the new skin (or was) and it didn't show up on my skin selection screen.

I am sure that I unlocked it and not disenchant to essence so please let me know if there is some way you can fix this.

3 Comments

RiotmoonstonesJan 19, 20171 votes

Hiya!

If you shoot us a support ticket, we'll be able to look at your account history and see what happened here. :)

GeeovasFeb 16, 20181 votes

Could you check my account please my Rengar skin is not in my inventory anymore.

RiotmoonstonesFeb 16, 20181 votes

{quoted}

Could you check my account please my Rengar skin is not in my inventory anymore.

Hi! You'd need to submit a ticket (you can use the link provided above). I unfortunately don't have access to player accounts and can't take a look myself.