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[Client]Annoying message that pops up over and over

CursedDragon·6/28/2015, 6:04:11 AM·1 votes·4,699 views

So i was working on getting rid of my 10 minute queues and I encountered a connectivity message that just keeps bugging me over and over, it keeps popping up while i'm typing which puts me out of the line of text, and it randomly comes in chains of about 5-7 at random intervals. I have restarted like it says multiple times and it still occurs. Thanks for anyone helping in fixing or stopping this.

EDIT

No luck fixing it but just got way more irritating as after waiting a painstaking 10 minutes, I go to click accept, and it pops up in a chain of what seemed about 20-30. I tried clicking as fast as i could but it kept popping up until it was too late to click accept.

EDIT

SOLVED! Thank you.

5 Comments

Pa3kson6/28/2015, 7:20:13 AM3 votes

I've already reported the bug at: http://boards.na.leagueoflegends.com/en/c/bug-report/MWxk67mH-client-error-message-after-receiving-many-invitations

You can fix it by clearing your notification history from invitations, when you reach 20-30 error starts to pop up. There is a way to switch your lol client to "Away mode", so users will think you are AFK and they won't invite you to more games.

Die Pro6/28/2015, 6:18:50 AM1 votes

i can tell you what the problem is.

Declined6/28/2015, 10:06:29 AM1 votes

Hey I had a discussion with Support a while back, and they were trying to pinpoint the problem, here's some pieces of what was said between us.

But before you go through all of that, I recommend trying to repair the client first, by opening the launcher and clicking the kog at the top right corner, and select repair.

Here we are. Notice that I may have misrepresented the problem, I can't be certain, as I believed it was related to this problem http://boards.na.leagueoflegends.com/en/c/help-support/reYGVOoQ-disconnects-in-the-lol-client?

It wouldn't be fair for me to call out the specific Rioter, so I removed identifying features and left the ticket ID, if he would like to step in. 17096808.

Hey Declined,

-SNIP- here with Riot Tech support and today I'll be assisting you. Thank you for sending in those logs, they will be helpful in diagnosing what the problem, as well as, why the problem is happening. We are currently talking with Microsoft to see why IP Helper is causing the PVP.net issues and appreciate any and all the help you have provided. For now, if your issue is alleviated by disabling IP Helper, that should serve as a temporary solution. Do let me know if you have any other questions and I'll be glad to be of assistance. Again, thanks for the cooperation and have fun on the Fields of Justice :)

Regards,

-SNIP- Tech Support -SNIP-

And another

Hey -SNIP-

You were able to replicate it even with IP Helper disabled? Can we go ahead and optimize your network and see if you can still replicate given the new settings? Here is a list of things I'd like you to do:

  1. I want you to switch off from IPv6 to IPv4 and change your DNS to a public DNS:

IPv6: https://support.riotgames.com/hc/en-us/articles/201752664-Troubleshooting-Connection-Issues#wq4 DNS: https://support.riotgames.com/hc/en-us/articles/201752664-Troubleshooting-Connection-Issues#wq5

  1. I would like you to temporarily uninstall your Avast antivirus/firewall software. For the purpose of this diagnostic, we just want to eliminate it as a possibility of it causing your connection issues. After diagnostics, I recommend installing a antivirus/firewall back on (after recording logs).

Shut the Windows Firewall Service down:

  • Press the keys "Windows" and "R" simultaneously.

  • Type "services.msc" in the field and hit enter.

  • Scroll down and find "Windows Firewall" in the list.

  • Right-Click on "Windows Firewall" and select "Properties."

  • Change "Startup type" to "Disabled."

  • Click "Ok."

  • Follow these same steps for the "Windows Defender" Service.

  • Reboot your machine.

  1. Re-install the game with administrative rights using this guide (please be sure to have your firewall turned off and do not change any installation settings). To do this you will need a program called ccleaner (free: http://www.piriform.com/ccleaner). Once you have finished the uninstall, use ccleaner to clean out your registry. Finally, go into the install directory and remove any files/folders from Riot/LoL that may have been missed.

Once you have completed these steps please follow the steps in this guide carefully for the reinstalling process:

Let me know if you're able to replicate the issue even after changing these settings and send me some updated logs if you can:

Thanks,

-SNIP- Tech Support -SNIP-

And this.

Thanks for the detailed explanation. The question I'm posing you is, are you having connection issues just playing a normal game without trying to replicate the issue? If you are, we can certainly continue troubleshooting to alleviate the problem. When you open 18+ chats to replicate the issue, you're stressing your network connection because you have to maintain an open connection with the people you're chatting with. If that's what it is, it may be a bug that you're encountering. I recommend posting a description of what happened on our bug report forum:

EU Nordic & East - http://boards.eune.leagueoflegends.com/en/c/suggestions-bug-reports-en

I can't provide a timeline for when we might see a fix on this issue, but thank you again for the report. Please let me know if you have any other questions!

-SNIP- Tech Support -SNIP-

I'd like to point out that they appear because of the amount of invites you haven't responded to in the bottom right corner, once you reach a certain amount the bug will commence, and when it do, each invite causes 2 messages to appear, the first when you receive the invite, and the 2nd when that invite expires, which means you'll have to click twice to remove both of the popups, for each invite (more or less).