Getting S rank but no token or loot box

Sprogs·4/30/2017, 6:44:09 AM·1 votes·551 views

I've recently gotten 3 S ranks on Camille, but haven received a loot box or S rank token. I have 2 loot boxes ready to be earned, and I've only just purchased Camille so I haven't got an S rank on her before. I just got Swain Last night and he has the same issue.

Camille S rank: http://puu.sh/vAJVQ/8e87307d34.jpg Camille S rank: http://puu.sh/vAK2h/7bb3f9312a.jpg Camille S- rank, Swain S rank: http://puu.sh/vAK5I/19a1c802c6.jpg Camille Season highest: http://puu.sh/vAKai/2f741e47bb.jpg Swain Season highest: http://puu.sh/vAKev/65823ed799.jpg

Anyone had this issue before? anyone know a fix? I've tried a full repair, client and windows restart, drivers etc. still persists. Any help would be greatly appreciated. Thanks

4 Comments

Ethan Allen4/30/2017, 6:48:32 AM1 votes

If you have received punishments from riot there is a period of time where you are ineligible to gain loot

Sprogs4/30/2017, 6:57:26 AM1 votes

I haven't received any punishments ever, even if I don't get the loot box shouldn't I still get the S rank token?

MrHaZeYo4/30/2017, 7:13:54 AM1 votes

Do you already have the tokens to upgrade her?

Sprogs4/30/2017, 7:21:13 AM1 votes

Ok i'm not sure if i got the terminology right, by tokens i mean the highest season rank