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Attempting to reconnect crashes [CRASH]

Unidad·10/10/2014, 8:15:54 AM·44 votes·6,412 views

This is the bug some of your players have been running into, Riot: while playing, our champion will suddenly become uncontrollable for about 10 seconds, during which time everything seems to still be happening real-time, and you can type into chat. Then, we get the "attempting to reconnect" message after that. Sometimes it will reconnect. Sometimes you have to completely restart the client to get back in. Whatever way you get back into the game, you can bet that it's going to crash again soon enough, anyway. A related bug seems to be where after champ select is done and the teams are loading up, instead of the usual loading screen showing everyone's % and whatnot, we just get a plain black screen. The only way to fix this black screen and get into the game is to restart the client. These two incidents are almost strictly related for me, always happening in/to the same matches.

Replication: Some matches are fine. I'm not sure how to reliably replicate this issue. I don't know if the champion can have anything to do with it, but I'll include that, anyway: I can say that it's happened almost solely to me while I'm playing malzahar. It also happened once when I was playing Lux. If it could possibly be connected with region; I am in British Columbia, Canada. My brother, who lives in the same province, has confirmed to having this problem, too.

This is an issue that has been happening to only a small percent of your player-base, Riot, but it is happening, and it's NOT our end. Ever since around 4.17 it's been happening. This really needs to be acknowledged, Riot. There are a couple new threads every day concerning this issue. It's unfair to us, and it's unfair to our teammates. People have stated they've been banned by leaverbuster because of this issue disconnecting them. Again, it's only seemingly happening to a small amount of your players, but please at least acknowledge that it DOES exist. I also suggest upon acknowledging its existence that loss-forgiven is turned on.

45 Comments

ALT CODE 013410/11/2014, 3:55:50 AM5 votes

Do not make a new thread, and do not let this one be buried.

There is Elo(Ranking)/Placelment/Matchmaking Selection) in normal and ranked gameplay, this problem has been happening 4 to long(Crashing/Disconnecting unrelated to ones own latency), pushing 4 years. New people falling victim to this all the time. The game is not free to play by any means regardless of what argument is made, I personally am furious when the subject is brought up. This anklebiter of a company is inFACT notorious for not responding to this issue in threads, or patch updates. Besides the odd wrenchman posting links that run in circles to each other it's just one big MESS; the only other tool available to the wrenchmen is to prescribe troubleshooting that has nothing to do with the issue at hand it's madness.

Like I said Do not make a new thread, and do not let this one be buried.

Be polite, they will either help or they wont.

Sincerely, I banged your dog.

Do not make a new thread, and do not let this one be buried. item 3117

Crane10/11/2014, 7:21:53 AM4 votes

I had this happen to me randomly all last week, and just a few minutes ago it just up and happened again. I feel bad about this cause i handed over 3 kills to the enemy laner (who gladly auto'd me to death, BM'd the rest of my team) , which in hand made the game extremely difficult for my team. Im lucky to have not played a ranked game this time, but Im too scared to play now. Every time I play I have my CMD on using "ping www.google.com -t" or any url that is always online and I know for a fact if my ping stays on 20ms on Google, it should be completely fine on LoL. I don't even know if I wanna play for the next few days with an issue like this thatll effect others' play experience.

Disconnected 5 times this game : http://matchhistory.na.leagueoflegends.com/en/#match-details/NA1/1577686277/209269290

Oh I just got disconnected from PvP.net and my ping on CMD is stable at 23ms...

Id like to whine and moan about this issue even more, but instead Ima just look for another game to play.

Ive played league for almost 5 years (this account being a smurf, due to an accidental server transfer) and I remember the constant amount of server maintenance that i always experienced, and truthfully Id rather have a game go through a bunch of maintenance so I know when i jump into a game, its hazard free, VS. a game with a bunch of errors thatll ruin a games experience. cough cough (most mmo's that are transfered from asia that are free) #punintended

If anyone is reading this, along with the people that are suffering the same fate that I and many others are, please share this post with others and help this get an answer and/or resolve. I really wanna get back to playing with all my friends again.

Grashnim10/11/2014, 6:49:10 AM3 votes

Sometimes getting back into a game seems on par with the difficulty of open heart surgery.

Alphard10/10/2014, 9:02:53 AM3 votes

Feeling exactly the same, i cant even find on google anyone else having the same problem. Its so frustrating

olek20210/10/2014, 7:18:45 PM3 votes

I also have this same problem. Randomly says attempting to reconnect but has not disconnected. I continue to see my char auto attack but no further input is registered. I must exit the game and reconnect. Happened only in ranked so far. Internet does not disconnect. Only game seems to lose the connection. Any suggestions or help would be appreciated.*edit also located in Canada (ontario) Thanks

Zeus Jukem10/10/2014, 8:49:46 PM3 votes

I just lost my series to this sht. I really shouldn't even be playing ranked bc I can't stay connected to a game for five minutes anymore..

People should post their locations so we can see if that has anything to do with it (NW USA)

Corteztkiller10/11/2014, 12:35:57 AM2 votes

Same problem, Riot please fix the game is almost unplayable

Flennel10/11/2014, 2:53:08 AM2 votes

And it is absolutely random, some games good, then BAM, you're absolutely useless. And with no warning whatsoever.

Naelarstrasz10/11/2014, 3:27:52 AM2 votes

This is happening to many people I play with. Happened to me last night.

Der Metzger10/11/2014, 6:30:41 AM2 votes

yep been dcing like every minute today in my games....game either freezes or continues in real time but i cant do anything...please patch is bugged

nerak2310/10/2014, 11:16:45 AM2 votes

I had same problem .. I haven't seen anything official about it though

PopaForPresident10/10/2014, 1:14:27 PM2 votes

Same problem. I never used to have this issue before, but recently it has been very frustrating. My game will freeze up and say "Attempting to Reconnect" but never will. I've found if I manually leave the game and then reconnect, everything works out fine. It's VERY frustrating and makes ranked very dangerous to play....

brian rad10/10/2014, 10:50:51 PM2 votes

This has been happening to me since patch 4.17!! I cant even play anymore. I already have a LEAVER BUSTER BAN WARNING when its not even my fault! Riot doesnt even bother to say ANYTHING to the public. I thought this new patch would fix it but it still happens!!!! I noticed I would get the "attempting to reconnect" message somewhere between 10 - 15 mins in ANY game mode. It sucks because Dunk Master Darius its going to be out soon and I want to play with the skin and also I want to try Sions new rework but I KNOW I will get a "reconnect" message and thus am not able to play. item 3070

KindaIWantTo10/10/2014, 11:09:04 PM2 votes

I just had this happen to me. I don't have latency issues, ever, so this was surprising. Everything froze up, sounds still playing, projectiles repathing, and I got a reconnecting message. I waited for a couple minutes, verified my internet was working, and browsed the forums to see if servers were having issues. I didn't notice anything, so I decided to try leaving the game and reconnecting. When I clicked to leave, and confirmed, the game exited to the end of match screen. There I was labeled as a leaver, series unsuccessful. If it was just the series,, I might be okay with it. But to label it as a leave when all I did was wait for it to reconnect..ouch, Riot. Please comment on this issue.

Forehoof10/10/2014, 11:09:30 PM2 votes

All of this has started happening to me recently also. It has caused me to stop playing a lot this past week or so. All I can really do is play bots because no one cares if you dc there, but it is still not fun. The main reason I have cut back a lot is because I do not want to get banned. I have no idea what happens when you get banned (whether is temp, or permanent) since it has never happened to me before, but I am not about to find out.

Unidad10/11/2014, 5:16:49 AM2 votes

Currently experiencing this right now. I got the black screen upon finishing champ select. After restarting the client and getting back into the game, I went to lane and got a few CS, then disconnected. Couldn't get back in for 10 minutes (Just kept getting the black screen every time I tried to reconnect.) When I did get back in, I promptly disconnected again. At this point, I'm not even going to try to get back in.

Sorry, teammates. And when I saw sorry, it's on Riot's behalf, since this is on their end.

Unidad10/11/2014, 6:38:57 AM2 votes

Also, it doesn't seem to occur on my alt account (this one.) Bust out your smurfs, guys; you might be able to actually play that way.

Ferryt10/11/2014, 11:21:36 AM2 votes

Same happens to me, in most games my connection is 100% fine, then out of nowhere i get black screen at loading screen(cant connect, firewall blabla), but manage to load after restart, and ingame i lose randomly control, everything moves normally: champions cast spells, move, lose HP, gain gold etc, but i cant do anything. It happens every 5min and "Attempting to Reconnect" appears. It affects maybe 20% of my games. I am sure my net is fine as i can browse it while LOL loses connection. (Europe, Poland)

Magnetocaloric10/11/2014, 4:26:52 PM2 votes

Is Riot even going to acknowledge that this issue exists? I've seen so many posts about the same issue... The game is unplayable for what looks like over 15% of people (1-2 in 10 per game disconnect). At least say your looking into the issue.

Feathers or Lead10/11/2014, 7:53:19 PM2 votes

Same problem. NOT from the ISP or my PC: Speedtest

I now have lots of time to check out DOTA2...

Shıma10/12/2014, 1:16:37 AM2 votes

Bumping cause this just happened to me. My team knew exactly what was going on and they understood, but still. This happening during a ranked match is unacceptable. Riot needs to get their shit together.

Xak Tsaroth10/12/2014, 5:58:01 AM2 votes

It's been near a whole week or more and I can't believe this is still ignored by Riot...

I just tried playing a Co-op game a few minutes ago to test out if it has been fixed, I've been able to play normally with no bug or lag at all until 7-10 minutes later when my character went unresponsive and the Attempting to reconnect started again...yet my ping, lag and everyone around me were working and moving just fine, like I was the only one not moving at all and got killed by the enemy bot and his minions and I couldn't avoid it! It lasted for the whole game at random intervals!

I was not the only one affected by this, a Jax teammate got the same issue as me and started disconnecting randomly and even quitting and reconnecting at times, even another teammate, Trundle, was disconnected for the first 20 minutes of the game!! (FYI: Was playing as Twisted Fate)

Here is what I did to try and fix this:

Activated the Repair Tool within the launcher, fixed the fact that my launcher was sometimes taking more time to log me in, but did nothing else to help
Turned off my firewall, did nothing at all
Tried playing another multiplayer game to see if the issue was on my side while in-game, no problems encountered
Tried browsing on the web while in-game, no problems or lag
Checked if my game was running under Administrator, it did, since i'm the only user anyways
After all that, tried to reinstall the game entirely, did absolutely nothing to help

PS: I'm using Windows Xp and NEVER had this terrible bug until patch 4.17, played the game since the very beginning of season 3 PSS: I'm in Canada, Quebec...I talked to my close friends in the same area and some of them actually have the same issue

This issue is obviously on Riot's side, guess i'll be playing other "working games" until this is fixed...

Son Olivia Hye10/12/2014, 4:58:46 PM2 votes

Bump for Justice

K1E10/11/2014, 7:54:17 AM1 votes

have a same problem, it does not matter what champ i choose, i believe many people have this problem i saw someone recorded as well. https://www.youtube.com/watch?v=xHo1bSmoawg

Unidad11/4/2014, 3:52:57 PM1 votes

I thought this issue was a thing of the past, at least for me. It just stopped happening a while back, although I still saw threads popping up now and again from other people concerning this.

Well, it happened to me once again, and it sucks. Just lost my last ranked match purely because of this. I was destroying my lane. =/

Best part is my whole team blames me even though I'm 100% sure it's the servers and not my end. But they won't listen. I have to become the catalyst for their anger after losing because of YOUR servers.

Son Olivia Hye10/11/2014, 2:51:06 PM1 votes

Bump for Justice

LEBRONS GOAT10/11/2014, 3:48:12 PM1 votes

me too SAVE US

Valar Morghulis2/17/2015, 8:21:55 PM1 votes

This problem happens to me as well. ill be playing a game everything kinda goes silent and then attempting to reconnect pops up and never reconnects like ever. So quit client try logging back in and every time i log back in it says unable to connect to pvp server, and i know that i am connected to internet because im posting here lol. I never leave games but now I've had to "agree" to never leave any more and now it has happened again. Someone please help i want to continue playing this game especially after the money i have dropped on it

TheMasterBaiter10/15/2014, 2:16:54 PM1 votes

I was at P1 100 LP, in Series game... patch 4.17 came and i lost my series , now i'm at P3.... DC every single match. cant even have 1 normal game, at this rate i'll get demoted to Gold -.-

Politikonpiano10/18/2014, 7:36:53 PM1 votes

i'm also having this problem... i've had to stop playing ranked games. Riot please fix asap.

MrTrick10/12/2014, 1:51:50 AM1 votes

Please do what you can to address this Riot, I brought my friends into this game and I don't want to ditch them due to this. item 3070 Amumu

Gawwy10/11/2014, 4:18:56 AM1 votes

Honestly, the same thing has appened to me all week only when im not doing poorly. Im in game either doinig well or carying, then out of nowhere i get 2k ping or more even if my internet is working fine, but the problem i see is i stand still while the other team takes free shots at me. this happens only in team fights. the other thing is that this happens 15 times a game to me . AND when i reconnect it crashes 2 or 3 times for no reason

Son Olivia Hye10/11/2014, 4:20:20 AM1 votes

Since Patch 4.17 this has been happening a lot and there has been no loss forgiven. Really Riot are you so busy with Worlds that you're forgetting about the people back at home? Seriously.

Son Olivia Hye10/11/2014, 4:34:33 AM1 votes

Bump for Justice

Son Olivia Hye10/12/2014, 2:28:18 AM1 votes

bump to keep this alive

Baracuda10/11/2014, 12:39:31 AM1 votes

It's been happening even more recently ever since the recent patch, I have lost so many games because of it, it for some reason likes to happen when it's during a teamfight as well....

Kikou10/12/2014, 2:48:08 AM1 votes

I have 2 Major bugs to report to you guys Smaller problem Type of Bug: Crash Summary of bug: Everygame up to 4 times per game simultaniously the affected users will disconnect, all other internet connection based items will be working eg. Google Chrome and other internet based games. the only way to recconect is to exit the game, close the client and try again (70% sucess rate) Reproduction steps: Play a game, that is it. Reproduction rate: 100% Affected Users: 4, for now[Reyalt, Doctor Feel (<-using the same router), thetimeslayer (<-uses mac client) and Kayaba Ahiko] Larger problem Type of Bug: Crash Summary of the Bug: stops the client from starting on occasion with the standard directx error message Reproduction Steps: start any draft mode game (ranked normal draft and even draft dominion) Reproduction rate: as low as 45% and as high as 70% among affected people including all draft mode games played Affected Users: 37/45 league players at my highschool (Lost promos twice because of it) Server: NA Standard

I'm trying very hard to make gold right now (even though I know it probably won't happen) this is a major issue at the moment and is taking away from a lt of the fun to be had while playing this game.

Ramza Paradise10/10/2014, 9:52:00 PM1 votes

bump to eventually get a response

Quintice10/10/2014, 9:20:37 PM1 votes

http://boards.na.leagueoflegends.com/en/c/bug-report/3BjVFIVE-possible-fix-to-reconnecting-issues