Unable to purchase Redemption in game

Snowilly·5/4/2018, 7:07:07 PM·1 votes·1,137 views

This happened in a ranked game just now, it was game 1 of my promo. I was unable to upgrade my components into Redemption this game as support. This had a big impact on the game as I spent a lot of gold but got only the base stats. I also spent a good 1 min+ trying to buy Redemption.

I tried selling the components but could still not purchase it. I tried leaving the shop area and re-entering. For the rest of the game I could not buy redemption at all. The weirdest part is that I don't even know what caused this bug. Maybe related to Ornn?

Video links: Video 1: Start of the bug. I highlight Redemption in the shop, purchase Crystalline Bracer, and Redemption's cost states 1300 before and after the purchase. That is, the displayed cost does not decrease after buying a component like it should. https://my.mixtape.moe/xnjmxf.mp4

Video 2: Despite having more than enough gold, I cannot buy Redemption. Notice the store price changes from 1300 -> 650 after reselecting Redemption in the shop. I try to sell components and undo, also leaving shop area and re-entering. Still unable to purchase Redemption. https://my.mixtape.moe/smnbji.mp4

Video 3: After selling components the Redemption cost does not change. I had enough gold to buy it (1300) after the Bracer sell. https://my.mixtape.moe/ocuyur.mp4

We lost the game. My impact on the game would have been much larger had I been able to complete the first item I was trying to buy.

1 Comments

Rikako5/7/2018, 3:56:33 AM1 votes

I have the same problem on EUW.