[CRASH] Other players were unable to connect to the game

The game loaded normally, all players were at 100%, but once the game started 3 players on the other team were having issues connecting. They stated that they sat at the loading screen for a good 5 mins before thinking something was wrong. The game didn't disconnect them or anything until they force closed the game. The major issue here was that once they tried to reconnect they were unable to stay in game for more than a couple minutes at a time until the very end.

Not sure how you can get this to be recreated for testing, but in a ranked game, there needs to be some system of forgiveness. due to issues with the client.

Thanks