I was playing an ARAM on Tristana, and my game continuously disconnected me. My internet is working perfectly fine, so I assume it was an issue with the server. I did not get penalized, but I don't know how to fix the issue and don't want it to happen again.
Hey there, sorry you're having these issues. Despite the appearance that your connection is otherwise fine, it's still likely your problems are caused by something between you and Riot, so please head over to the Connection Troubleshooting Log Reader. There, you can submit the Network logs from your match(es) and the log reader will show if you were having ping spikes and packet loss.
It will then will direct you to solutions. Please work through the solutions it suggests, and if you need assistance or they do not work post on the Help & Support board and we'll try to help.
You can also narrow down the source of latency or packet loss by downloading the WinMTR Network Diagnostic Tool, then use that to run a traceroute to the following IP for NA (allow this to run for 5-15 minutes);
104.160.131.1
