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Name Change ip bug

The Talonted Kid·3/25/2016, 4:44:32 PM·3 votes·772 views

I actually ran into this issue in the earlier half of the week but decided to sit around and see if it got fixed. Well now it's Saturday here and Riot still hasn't fixed it, and everytime I ask support I get an automated response to post it here. Well, a lot of people are already posting. Why hasn't Riot fixed or at least addressed it yet?

Anyway, for those who don't already know, there's a glitch with the IP amount in the Name Change menu. In my case, I reached 13.9k on Monday or Tuesday (can't remember exactly). Ever since then, I've been trying to change my name, however the IP amount in the name change menu "freezes" at 13451 and right now I am around 14.4k IP. The correct amount is showing when I buy champions but just in the name change menu alone there is the glitch.

Please fix Riot.

4 Comments

Trashlord Kayden3/25/2016, 4:51:04 PM1 votes

i have over 14k IP. i am also trying to change my name. i also am being told that the purchase cannot be completed bc i do not have enough.

AATTRROOXX3/25/2016, 5:24:11 PM1 votes

reply to the automated response and a Rioter will come and look.

Madcraft3/26/2016, 9:23:13 AM1 votes

I have been getting the same problem. I have 14440 IP right now and when I go to change my name, it says I only have 13889 IP. Please fix this issue as a lot of people are facing the same problem. I would attach an image but I can't seem to do it over here.

Ginô3/31/2016, 11:26:11 PM1 votes

Same!I took a picture please check it out and fix the bug! Thanks Riot! file:///C:/Users/long/Downloads/Bug2.PNG - a link