Bug Splat when logging in

Dfuzzer·Feb 22, 2018·14 votes·4,739 views

Hello

I can't log in on my account. when ever i enter my password it starts logging in and as the client window pops up i get a bug splat. I tried another account and what's funny is that i can log in on this account. Full repair didn't work. Reinstalling didn't work either. Repair tool does absolutely nothing. Tried to force repatch too without success.

Something is clearly wrong because as i said i can log in on another account but not on mine.

Thanks in advance

Edit: obviously i tried the simple stuff such as running as admin... didn't work as expected

46 Comments

Death by KaynFeb 23, 20183 votes

A patch just went out resolving the issue. Everyone should be fine to log in now!

KasuhFeb 22, 20182 votes

I just have the same Problem that appears just some hours ago i can't Login either with one of my accounts and like you said i can login my other account

DfuzzerFeb 22, 20182 votes

Glad i am not the only one. i will let you know when i find a solution

Slayer2408Feb 22, 20182 votes

Same here. Eu West... bug splat when i try to log in. i didn´t have another account so i cant say if i can log in with another

Slayer2408Feb 22, 20182 votes

Okay made a new account. I can log in with the new

WoopyGoldbergFeb 22, 20182 votes

same, north

TruIy ReformedFeb 22, 20182 votes

Also have this issue - EUW

Maha0206Feb 22, 20182 votes

same issue here NAE

Maha0206Feb 22, 20182 votes

it happened right after i downloaded the update

DahnarkFeb 22, 20182 votes

DfuzzerFeb 22, 20182 votes

My friend just tried to log in on my account from his PC and it didnt work - bug splat. that leads me to the conclusion that it must be an account based issue. Its unlikely but it could be lunar revel chromas because among all of my friends i am currently the only one who has one of those and only my account is bugged... can someone confirm?

Denims Wrath666Feb 22, 20182 votes

i havent had the issue, but have you tried running the client as admin?

SeowolfFeb 22, 20182 votes

This is also happening for me as well. Just looks to be my account only too. I have one of the golden chromas as well, so I think it may be that as mentioned in one of the other comments.

SeowolfFeb 22, 20182 votes

This is also happening for me as well. Just looks to be my account only too. I have one of the golden chromas as well, so I think it may be that as mentioned in one of the other comments.

DfuzzerFeb 22, 20181 votes

which one do you have? i have only the golden cait skin. my friend has the corki one and it works for him

SeowolfFeb 22, 20181 votes

The riven one. My friend has the golden Kat skin and they have no issues as well.

LittleLizzyFeb 23, 20182 votes

Facing the same issue. I have attempted to run as admin, compatibility mode with Windows XP, full repair, and a full redownload. Eventually I figured out one thing that worked, which was making a new account entirely. So evidently it is an account specific issue.

It does not have to do with chromas, as others theorized in this thread. I do not possess any chromas whatsoever. More likely it has something to do with masteries/runes, as seen here: https://boards.na.leagueoflegends.com/en/c/bug-report/7GKl5rER-bugsplat-upon-entering-info-and-then-logging-in

TreehedgeFeb 23, 20182 votes

[deleted]

DfuzzerFeb 23, 20181 votes

that leads me to believe it wasnt the chromas... maybe just coinsidence then. anyway thx for confirming the issue.

DfuzzerFeb 22, 20181 votes

okay guys i did everything humanly possible now. i deleted every single league file i even cleared the registry and it still doesnt work after i reinstall. i even talked to some support guy and they are as useless as expected. blaming it on razor or discord overlays which is obviously not the problem since i can log in to another account from the same PC...

ingen som vetFeb 22, 20181 votes

MikeSTiFeb 22, 20181 votes

I have the same issue EUNE. I tried everything but no luck at all. I restarted the client about 100+ times still the same bug. I have the Empress Lux Skin no chromas if this helps.

Maha0206Feb 22, 20181 votes

i can get in for a few seconds and view my champions but it boots me out straight away i hope they do something cause im pissed

UngratefulChairFeb 23, 20181 votes

Experiencing the same problem. Tried with a new account and it worked, just not with this account.

Maha0206Feb 23, 20181 votes

i had alot of champions and was a really high level i really do not want to restart

ZealousyFeb 23, 20181 votes

Yeah same for me. I tried all the recommended fixes and it didn't help. I was able to logon to my alt perfectly, also I tried to login to my main on a different PC on a different network and it gave the same Bugsplat error. I too had the golden caitlyn skin attached to the account.

MenzorgFeb 23, 20181 votes

I'm having the same issue. Wondering if anyone figured out a fix yet

DfuzzerFeb 23, 20181 votes

no bugsplat since the fix.

thread closed

PrecisionsJul 18, 20191 votes

Same as me... 20 minutes ago I could play Game, then I used shortly the Hextech Tool to get my Logs done for support cause Ive had another issue. And now Ive got the same issue like you all. Client starts, I logg in and when he wanna switch window I get kicked and get a Bugsplat

xProyasJul 18, 20191 votes

This solution works too

https://boards.euw.leagueoflegends.com/en/c/help-support-en/EoBNXLlT-patch-914-client-crashes-error-bugsplat?show=nested&comment=00050001

AimonJul 18, 2019

Hi, this just began to happen to me. I have re-installed and it hasn't seemed to fix it. Can someone please help me? I don't want to make a new account.

Ao no KisekiJul 18, 20191 votes

Same thing happenig to me now, I didn't even buy anything

GoldentaxJul 18, 20193 votes

Had the same issue on EUW. Try this: Before logging in, change the language to another language. The client will restart and start downloading the language pack. I was able to login after doing that. You can switch back to your desired language later. :) hope it helps

Sir RexJul 18, 20191 votes

Somehow after changing the language my smurf had the problem and my normal account worked so thank you i guess xD

EkaaaliJul 18, 20191 votes

Yup, same happening for me on EUW, repair didn`t do anything

EkaaaliJul 18, 20191 votes

Changing language didn`t work for me

verycool14Jul 18, 20191 votes

Yeah same thing with me now. tried changing it but didnt work..

broederLULJul 18, 20191 votes

Same right here. Changed language and it worked again - changed back the language and now it doesn't work for either account anymore...

Lil eclipseJul 18, 20191 votes

Hi, I wrote a Ticket to the support and riot is currently working to fix that bug. Sometimes I can get ingame but when I'm trying to join a game it crashes again.