I got an s- rank on my last game but i did not get a chest so i went in my profile to see if i ve already gotten the chest from this champion.i was surprised to see that i still have a chest to take .i looked at all my other champs and saw that only annie and teemo had chests to be taken (i have opened 3 chests )
daemanic1 voteseveryone got a free starting chest and you got the others from the other 2 put in a ticket to support and they should see ur fine to get it
Kei1431 votescase 1) You are at your weekly limit of cases that can be recieved (check the first page of your own profile, it'll tell you when you are eligible for chests)
case 2) got the S grade in a bot game (doesn't qualify you for rewards)
case 3) you may have been ineligable for hextech rewards due to behavioral restrictions (message disappears after a while)
case 4) some bug, maybe.
Aizirial1 votesa normal game...i have 2 more chests to get and i do not have any restrictions that i am aware of...in the champions page of your profile u can see if u have taken the chest for a certain champ..only the champs i have most recently played show that there is a chest to be taken and i cant get it .i haven't taken a chest on teemo (it displays that i have a chest to take from him) so i decided its an easy champ i can take it easy...i get an s+ rank on it and i did not take a chest...i got a s rank as well but no chests yet...i am about to try different champ now ...wish me luck