Boards›Report a Bug

Since 4.21, STORE NOT LOADING

talesofetherea·12/29/2014, 8:17:32 PM·4 votes·1,145 views

I have been essentially completely unable to do anything with the store since the most recent patch. When the update first came out the store was just a little buggy, and logging out and logging back in usually fixed it. But now it just won't load at all. If the store home screen even loads, none of the content will. I click on any tab and just get a black screen with a small blue rectangle. And clicking the purchase RP button does nothing. I have a gift card I want to redeem and RP I want to use but I can't do any of that. And the problem is NOT my Internet Explorer settings, I have checked those three times over. Every other aspect of the game is working except for the store, and it was working normally up until the big patch. I have seen a few other people posting about this same problem and no one has an answer.

4 Comments

TheEVILFluffy12/29/2014, 10:20:13 PM1 votes

Same problem, and i've gone through all the suggested support to get the store to load. (updating IE, windows, internet options, DNS, time zone, etc.) It's really irritating

Leaf of the lake12/30/2014, 1:10:53 AM1 votes

Same problem, and I know it's not IE because I fixed that long ago.

Charming12/30/2014, 1:34:34 AM1 votes

I just want them to fix ittttttttttttttttttttttttttttttt gosh, it's so irritating spending 10 years just to get into the store only for it to take another 10 years to actually make a purchase

Kittydono12/30/2014, 2:14:42 AM1 votes

Same here: if the store loads at all, on the code redemption screen I've been getting a mix of the "Galio Error" (there was a problem with your transaction, relog to fix it), an "http error", or simply a blank error window. Now in a new trick, I've been watching Katerina dance for 4 minutes straight now as I wait for the system to "Process my transaction..." fingers crossed