Cannot install LoL on 2018 Mac Mini w/Mojave

metalbiker·Nov 21, 2018·10 votes·6,673 views

I've been playing lol for somewhere around 8 years. The last 5 on an iMac (except for those few months where Mac lol went away). Yesterday I brought home my new Mac mini - came to download the game, and the installer seems to fail. I get the black/dark green box that does nothing. I let it sit for hours - nothing. Hextech repair does nothing except uninstall. I've tried every similarly worded resolution on the boards - but nothing seems to work.

Anyone?

35 Comments

GentoliJan 19, 20197 votes

Just plug in a Microphone, and the client will launch.

SgtImrakJan 20, 20194 votes

{quoted}

Just plug in a Microphone, and the client will launch.

.........This worked.

Game fully installed, launched a practice tool game, launched and played around for a few minutes with zero issues.

I thought you were joking when you said this. Does anyone have any technical reason why this works?

LarryP2PFeb 25, 20192 votes

THIS ACTUALLY WORKED

SB YAXLEYJan 20, 20191 votes

hey dude, I actually love you, this is working. Why is this going on?

Epic TensaJan 21, 20191 votes

micro from headphones? I try and still have white window.. when is the best moment to plug microphone?

Epic TensaJan 21, 20191 votes

YEAH working! on BT headphones

Alcatraztivu007Jan 30, 20191 votes

You are awesome... Thanks you <3

WartalpFeb 5, 20192 votes

I don't even know what to say , i really works..

Dañny PhantomJan 1, 20194 votes

Wish I had read this before ordering mine >< I'm having the same issue too. The client seems to boot in safe mode though (holding shift when turning Mac on) ....just can't actually play since safe mode doesn't let openGL run.... It's just so bizarre, something that safe mode disables is clearly what's preventing the game from loading properly on a normal boot. Wish I could figure out what it was though.

Hopefully this info can help someone else along.

SgtImrakJan 2, 20192 votes

Interesting. After some digging around I read that Mojave will not continue to support OpenGL anymore and initially thought that was the reason it wasn't working. After reading this we can confirm that this isn't the case.

So the issue looks like it can be fixed, just the real question is when.

ZEH CLOWNJan 9, 20193 votes

Wow im actually looking to buy a mac mini for video editing and league! I hate to say it now but im having second thoughts now! XD...by any chance did they fix it?? Also does it depend which mac mini it is?? Im looking to get the 6 core ($1100 version) hope to hear from anyone thanks

Divinus LuxNov 23, 20183 votes

Not sure if you still have the issue but make sure that your hard drive format is not "Case-Sensitive". You can check your disk format in Disk Utility.

Hope that helps.. There are actually quite a few issues with LoL on MacOS but Riot never responds to mac related threads.

metalbikerDec 2, 20182 votes

it is not case sensitive.

In 8 years - this is actually the first issue I've had on Mac.

I did get a reply from a ticket. Basically just saying that they're not sure what is causing this specific issue, but they're aware and working on it.

SgtImrakJan 9, 20193 votes

Just tried again with the new patch and exact same issue. Would love to get any kind of response on this.

SörösüvegNov 22, 20182 votes

...the same problem here. I have no idea. pls help :'(

ZlostorkoNov 24, 20182 votes

Count me too. Just got the new mini and cannot install the game :(

ZlostorkoJan 2, 20192 votes

{quoted}

Count me too. Just got the new mini and cannot install the game :(

After a month I lost hope...

N32SNov 30, 20182 votes

can't install lol on high sierra since last month donna why if someone know smth let me know

JacoblaDec 4, 20182 votes

{quoted}

I've been playing lol for somewhere around 8 years. The last 5 on an iMac (except for those few months where Mac lol went away). Yesterday I brought home my new Mac mini - came to download the game, and the installer seems to fail. I get the black/dark green box that does nothing. I let it sit for hours - nothing. Hextech repair does nothing except uninstall. I've tried every similarly worded resolution on the boards - but nothing seems to work.

Anyone?

Hi, Same problem here. Just got my new Mac Mini today and downloaded the latest version installer but just like you said, it is a gray box that won't install anything. Let me know once it is fixed. best

SgtImrakDec 7, 20182 votes

I just tried to install yesterday with the same issues as you. Opened a ticket and unfortunately got this response:

CORNDOG December 7th 2018, 12:39:52 pm Hey there, just wanted to follow up after doing some digging around.

It seems the problem with the Mac Mini's are still happening as a result of the hardware's limitations, and players attempting to use them will not be able to run League at this time. I hate to give bad news, but if you happen to have any further questions please let me know.

Corndog Riot Games Player Support Thresh Main

Sadly it looks like we can't play until further notice.

metalbikerDec 8, 20182 votes

well yay.

Divinus LuxDec 10, 20182 votes

This might sound like a strange suggestion but try to take a copy of the fully downloaded League of Legends application from another computer and drag it into your Application folder.

metalbikerDec 19, 20182 votes

I tried that several times already. no change. Same box after logo.

BryanD06Dec 23, 20182 votes

Any word on the status of this issue?

GiraffePooDec 24, 20182 votes

I have the same problem too, hoping for an update.

SB YAXLEYJan 18, 20191 votes

Do we have any news? Same issue here :(

metalbikerJan 20, 20191 votes

Guys - confirmed fix posted below by Gentoli.

ZlostorkoJan 22, 20191 votes

WTF!!! I waited 2 months for a fix. The support told me they cannot do anything about it... Good job Riot Games...

WillQinJan 23, 20191 votes

Same here, I've been using my laptop for 10 years and it has been getting worse and worse. Just bought a new mac mini looking forward to some LoL, but whenever I open it, it's just a white screen that does nothing. Interesting things was that I played a few games before I couldn't launch it anymore. Any solutions?

DenderaSetJan 31, 20191 votes

My mac mini is new but only has 2GB of ram. I run only Lol when playing and have 10.14.2 running it. It won't load sometimes and other times it does. It drops me in patching often so I get punished in "leave buster" when it does. Riot seems to want to dance around the issue and gives useless advice other then....maybe get a PC or run virtual PC on your machine. They do not seem to want to support mac users and I don't expect them to fix this issue....ever. Looks like League is headed for the ash bin....js.

brockusmaximusFeb 1, 20191 votes

THANK YOU

ItsTimeToSuitUPMar 9, 20191 votes

agree with Gentoli - just plug microphone. have same problem and this help me.

Thorin OkensheilMar 15, 20191 votes

I just came across this and tried the headphone trick, thanks for the idea. Sadly, I was unable to get it to work using both wired and bluetooth headphones.

When I open my client I end up looking at a launcher with a blank loading bar and no information (see screenshot here https://imgur.com/a/TUfyQ4q). It just sits there forever, never resolving. I've re-installed, ran hextech, cleared out configs, pinged servers, you name it... nothin.

I've been working through this issue with support, but we haven't come to a resolution.

If anyone else has any ideas, it'd be really great to hear them. At this point I'm just trying to play the game.

Good luck to those who come across this same issue, we're in it with you!

metalbikerMar 16, 20191 votes

FWIW, the headphone trick is specifically to solve the original issue posted here, which is a completely blank screen at install, whereas you report having text and a progress bar. I haven't played in about four months now. But I check the boards almost every day to see if I can find a fix.