"/remake" is absolutely worthless more often then not.

I just recently played out a full game in which our Zoe support never connected to the game, so in my head I was thinking "Eh, we can remake in a few minutes so it's all good." But after the 3 minute mark (when you can supposedly remake) I and my team tried to remake and in the chat box it read "remake is only available if at least 1 or more players failed to connect to the game" or something along the lines of that. At first i assumed it was that the Zoe didn't ACTUALLY fail to connect, and rather connected fine then went AFK. But later into the game she did actually reconnect, implying that she did in fact not connect to the match, but by this point I (the adc) had already been absolutely smashed by the enemy botlane blowing 4 sums level 3 to dive me, and once before that at level 2. This was an extremely frustrating experience since there was literally nothing I or my team could do about it. Zoe later went on to flame me for feeding or not having much cs or something like that. This was not only annoying, but also very confusing seeing as for someone to "reconnect" they must first have to have not connected in the first place. So we SHOULD have been able to remake just fine, but were not allowed the option. I have seen this same situation and other inconsistencies with the remake feature, but I'm just using this as an example because it was recent. I don't know what was the deal with this, but I really want answers, cause this has happened an unsettling amount of times to me, and heard it happen to others I know as well.