[CLIENT] "Username or password is incorrect", but they aren't.

Akrotos·5/22/2019, 4:38:20 PM·5 votes·7,167 views

When trying to log in this morning, I'm getting the "Username or password is incorrect. Please try logging in again. If you have forgotten your password click here." message. After retyping my password very carefully and still getting that, my first thought was that my account might have been hijacked. I was, however, able to log in to the website with my normal password (here I am posting, after all). Nevertheless, I requested a password reset, got the email, and changed the password. Alas, when I tried to log in, I still got the same message. I've tried restarting the client, and restarting my computer just for the sake of it, but it doesn't seem to be working.

Is anyone else getting this and have we found a solution?

Thanks in advance!

[UPDATE]: As soon as I posted this I saw a message from Riot saying they were aware of the issue and working on it, so we hang in there!

[UPDATE 2]: I was able to get in and start a match now, so I can only guess they found a fix. Enjoy your matches!

9 Comments

CamBTappin5/22/2019, 4:44:27 PM2 votes

Don't worry couldn't use my inventory so logged out now cant log back in.

Dusanking123455/22/2019, 4:40:51 PM1 votes

I managed to login once but i couldn't use the play button due to some "server problems" or so. I can't login again now though for same reason. They should fix this fast because many people are complaining.

Andre Gesso5/22/2019, 4:40:47 PM1 votes

so do i , i can log in website but not in the game " wrong password" copy pasterino

Original Sin5/23/2019, 12:45:05 PM1 votes

Are you sure you selected the right server?

RZZZ110/9/2019, 2:33:46 AM1 votes

same, cant even log in. How long did they fix urs?

So UnForTuNate10/9/2019, 3:25:20 AM1 votes

can't login bro

SealclubberTG5/22/2019, 4:55:07 PM1 votes

I sent a ticket in about my account not working. Will there be an option to cancel that ticket once they fix this stuff? I don't want my account info changed or something.

I sent the ticket in regards that my account got hacked or something.