Fix the game riot.

iron 4 twitch·6/12/2019, 10:32:27 AM·46 votes·13,622 views

The disconnection issue has been going on for 3 days now and still no fix. On NA I saw there is something saying about avast causing the problem but I don't have avast on my pc. I have avg and I tried turning off my firewall and the anti-virus and it's still happening. Also yesterday it only happened in 1 match then after that the game worked fine. So please just fix the game it's been way too long for a game breaking glitch like this to not get fixed. [slayer-jinx-unamused]

37 Comments

Slim Gragas6/12/2019, 3:25:22 PM14 votes

They are too busy copying DOTA chess

Awertonas6/12/2019, 10:40:58 AM10 votes

Same here. Yesterday i played one random game and then everything was fine, today i have same problem again. Cant even join sandbox mode. Restarted my pc and i could join back to my aram game for few minutes and then got disconnected. Strangest thing is that everyone in my friendlist is playing right now. None of my friends experienced the problem.

çhem6/13/2019, 4:16:35 AM7 votes

"Incompatibilities with Avast are causing players to disconnect from games. Until that’s resolved we recommend using an alternative antivirus software."

so you want users to uninstall THEIR anti virus to fix YOUR games issue? fuck you fix your stuff on your end and stop blaming other people for your programmers mistakes. For how big a company riot is, you guys sure lack the skill and knowledge on how to execute at a high level. pathetic.

Baahubalì6/12/2019, 8:14:45 PM7 votes

you know, for people experiencing this since its riot's client having the fuck up can we get like no leaver buster st while youre working on this for 4 f***g days?

Srigimigug6/12/2019, 5:42:10 PM4 votes

avg is literally part of avast pal

MalditaSuperbock6/12/2019, 4:29:51 PM3 votes

AVG antivirus has a problem too.

CodenameCupcake6/13/2019, 9:42:08 AM3 votes

Bet you its Mordekaiser related xd

Polaris I6/12/2019, 6:55:50 PM3 votes

But Kai’sa Skins

Stormy Bubbles6/12/2019, 2:43:07 PM3 votes

Same, today i've been trying to join 2 games and both I couldn't even see the login screen! Everything was "reconnect" then i would click it and, it would refresh "Reconnect" Tried it in custom mode after repairing too! still nothing! Doing a full uninstall/reinstall and if nothing then...erf.....

[sg-janna]

Oyee6/13/2019, 12:34:37 PM3 votes

Can This post have the attention of any superior pls :/?

Kûdøs6/13/2019, 5:26:34 AM3 votes

Disabled AVG Firewall and Windows Firewall, still NO FIX. Try again with a better statement than the bug just being an antivirus conflict.

Villiers6/12/2019, 10:47:13 PM2 votes

Its moments like this that honestly remind me why I haven't spent a dime on this game in years

Ash Lockheart6/13/2019, 1:19:02 AM2 votes

[{quoted}](name=iron 4 twitch,realm=EUW,application-id=LqLKtMpN,discussion-id=ubp6exPO,comment-id=,timestamp=2019-06-12T10:32:27.015+0000)

The disconnection issue has been going on for 3 days now and still no fix. On NA I saw there is something saying about avast causing the problem but I don't have avast on my pc. I have avg and I tried turning off my firewall and the anti-virus and it's still happening. Also yesterday it only happened in 1 match then after that the game worked fine. So please just fix the game it's been way too long for a game breaking glitch like this to not get fixed. [slayer-jinx-unamused]

There client is connected to the web browser that is mostly why there are so many issues. They did this so players have to focus on the game over watching you tube videos or other things. You can test it your self by opening up the web browser, and then trying to play a match. you will notice the client start to slow, and crash every few secs while the browser is open.

DABS Strange6/13/2019, 4:54:57 AM2 votes

I haven't been able to play a game since Friday. How is this going on this long?

SupërMëwKitty6/12/2019, 9:43:14 PM1 votes

just logged into the game and it was patching,now error and says you dont appear to be connected to our download servers,i have PANDA antivirus i think the error is related to firewalls,cause i just enabled windows firewall before testing this

Agent Whitey6/14/2019, 6:03:56 AM1 votes

I have neither AVG nor Avast and i'm having the same issue of just being randomly disconnected in game, and it's usually around 25-30 minutes into the game each time.

Kûdøs6/13/2019, 4:56:29 AM1 votes

Just faced the bug today and got demoted >;(

Fail To Connect6/12/2019, 6:53:43 PM1 votes

Avast and AVG is the same company ,ununstall it then try the game !

xThunderStorm76/12/2019, 3:26:03 PM1 votes

Its occurring to me as well, i do not use AVAST, and for me it occurs every 2 games or so. Its really annoying but if you ALT+F4 and leave the game, then exit the client as well, then reload the client and login and reconnect, the game should work fine and have no connection issues for the rest of the game you are currently in.

BboyDeyo6/12/2019, 2:57:21 PM1 votes

Hey guys,

Some of my friends complained about the ping problems but seems like it left me unaffected. Might just be the client side or ISP-side issue that is causing the disconnecting.

There are tons of things that can cause your network to lag. Here a couple of suggestions:

• Reset or change your router (Unplug, wait a few minutes then plug back in and wait until all the led lamps are on) or call your ISP for hardware maintenance. I changed my router a few months ago because it was outdated. it caused my network to disconnect very often • Update your virtual drivers (Gfx, OS) • Download some optimization software (I suggested https://latencyoptimizer.com/en/ a few weeks ago to a friend) • Try switching to second best gateway • Try scanning your pc for viruses (Some corrupt files can cause latency problems)

Good luck!

DumMar6/13/2019, 8:39:10 PM1 votes

I'm really envious of you guys who can just Alt+F4 the client and then start the game and reconnect... I HAVE TO RESTART THE WHOLE PC to be able to reconnect again.... for about 2-3 minutes... and then I get disconnected again... so I have to restart the PC once more... and then I start the game and it gets AppHangB1 (or so) on loading screen, so I have to taskkill it, and then I can reconnect, for as I've said about 2-3 minutes until I get randomly disconnected again. Can send few dumps that actually were created on some of the crashes as most of them just did not ask for that.

Amatzsu6/13/2019, 10:38:54 PM1 votes

FIX THE GAAAAAAME

Ririx6/13/2019, 3:06:30 AM1 votes

This just happened to me and I'm raging inside because I was in queue for a ranked game. Selected my champion and it disconnected me. Now I have a queue dodge timer... Friend in queue with me got the same error. I don't have Avast, AVG, or any antivirus, windows firewall is off. This is the first time it's happened to me but I'm pissed.