New Update -- Detected as a virus, doesn't patch.

Chest Day·8/7/2018, 7:44:14 AM·28 votes·12,016 views

Just as the title states, my Sophos Anti-Virus is detecting the new league patch as a virus and shows this --> Patching failed and we're not sure why. Please restart the client to try patching again. (Error code 004).

It comes up as a Trojan... never happened before, so I'm wondering what's going on.

37 Comments

OHminus8/7/2018, 10:38:13 AM5 votes

Real response - get rid of Sophos and switch to Avast/McAfee. Worked a lot better for me

Meme response - the virus is probably Zoe and you should just drag her over to the recycle bin if possible. Problem solved!

(Had to clarify the meme response because SOME idiots on these boards would just have been like ZoE iS fiNe sHe'S aLreAdY bALanCeD)

Astorine8/7/2018, 7:46:54 AM2 votes

Not the first time lol has been found to throw malware at you, although it is possible that the antivirus is just bullshitting, however if you have had it for a while then it is probably telling the truth. My avast is fine with lol's patch.

Who Fed Ru8/7/2018, 10:39:01 AM2 votes

in it's current state this game is worse than a virus tbh

PowerSlave9938/7/2018, 11:42:06 AM2 votes

You don't even need to use antivirus. If you have good brain and you have good knowledge on internet, then having antivirus is just pointless. I don't have it for 3 years and still didn't caught a single trojan,etc. Only some minor pup which are easily removed.

Kürama8/8/2018, 3:06:03 PM2 votes

Hi!

This problem should be resolved now!

dincham8/7/2018, 7:52:45 AM1 votes

I have the same problem dude :(

Cavesloth8/8/2018, 4:43:04 AM1 votes

Your antivirus is trying to protect you from the cancer that is league rn.

Kanpoor8/7/2018, 10:49:29 AM1 votes

same problems with sophos.... RIP

Eternius8/7/2018, 11:04:17 AM1 votes

Same problem. Uninstalled Sophos, Initiated full Repair, and back in the game. Of course not before I lose LP for leaving a ranked game... Amazing.summoner 4

Summonah123698/9/2018, 12:21:35 AM1 votes

A computer's IQ isn't as good as I thought, how tf are patches a virus?

HungryAngry2SPP8/7/2018, 1:35:07 PM1 votes

Try to blaclist lol

Ginter878/7/2018, 8:04:53 PM1 votes

[{quoted}](name=Chest Day,realm=NA,application-id=LqLKtMpN,discussion-id=tx3BFyY4,comment-id=,timestamp=2018-08-07T07:44:14.846+0000)

Just as the title states, my Sophos Anti-Virus is detecting the new league patch as a virus and shows this --> Patching failed and we're not sure why. Please restart the client to try patching again. (Error code 004).

It comes up as a Trojan... never happened before, so I'm wondering what's going on.

I have same problem on EU. Is there any solution?

sileo8/7/2018, 8:54:23 PM1 votes

Hello summoners! Can ANYONE from riot offer some help, I updated league on my friends computer, it has AVAST and it didn't bother patching, I have sophos, and it wont let me patch, so please, please, please, help. Please. [sg-lulu]

Kyin8/7/2018, 9:12:00 PM1 votes

Yeah,it would be great if Riot contacted Sophos about this,cause i just talked about this with a support during live chat and she told me to fuck off and contact technical support,which i cba to talk with them for a week to fix this issue,i tried to put league as an exception,but that didnt work,and she didnt even try to help me with that,so yeah.

Timinterrante8/8/2018, 3:00:50 AM1 votes

For those who still having this issue, add the league of legends.exe as an exception in the sophos dashboard. On my pc the route for the exception was "C:\Riot Games\League of Legends\RADS\projects\lol_game_client\releases\0.0.1.174\deploy\League of Legends.exe". This is a temporary fix, and i hope riot and sophos can work this issue out.

matthuewynn8/7/2018, 8:26:36 AM1 votes

I'm having the same problems too with SOPHOS

goedenstorfer8/7/2018, 8:57:07 AM1 votes

Same here with Sophos

itsBabyBear8/7/2018, 9:18:15 AM1 votes

I have the same problem. I also have Sophos and my client is reporting the same error. I even downloaded the Hextec Repair tool as suggested in LoL support, but error is still popping up :/