New Update -- Detected as a virus, doesn't patch.

Chest Day··28 votes·12,016 views

Just as the title states, my Sophos Anti-Virus is detecting the new league patch as a virus and shows this --> Patching failed and we're not sure why. Please restart the client to try patching again. (Error code 004).

It comes up as a Trojan... never happened before, so I'm wondering what's going on.

37 Comments

OHminus5 votes

Real response - get rid of Sophos and switch to Avast/McAfee. Worked a lot better for me

Meme response - the virus is probably Zoe and you should just drag her over to the recycle bin if possible. Problem solved!

(Had to clarify the meme response because SOME idiots on these boards would just have been like ZoE iS fiNe sHe'S aLreAdY bALanCeD)

DearPear3 votes

{quoted}

Real response - get rid of Sophos and switch to Avast/McAfee. Worked a lot better for me

Avast's as bad news as Sophos and whatnot. AVG's a large bag of warm chuggle as well. All of them are going to periodically throw false positives at you or completely break one of your applications. I've fixed countless broken PCs just by deinstalling these.

AnglerThresh2 votes

{quoted}

Avast's as bad news as Sophos and whatnot. AVG's a large bag of warm chuggle as well. All of them are going to periodically throw false positives at you or completely break one of your applications. I've fixed countless broken PCs just by deinstalling these.

At least Sophos works and uses no noticable amount of resources. I would rather make an exception for a program than running a windows computer without AV

DearPear1 votes

{quoted}

At least Sophos works and uses no noticable amount of resources. I would rather make an exception for a program than running a windows computer without AV

There are far more AVs than sophos, avast and AVG. Most of them won't cause any trouble.

AnglerThresh1 votes

{quoted}

There are far more AVs than sophos, avast and AVG. Most of them won't cause any trouble.

So does Sophos (cant speak for the other two). Its just a matter of how sensitive the heuristics are, and AV without heuristics are useless for new signatures, so its really a tradeoff

RIP Tahm Kench1 votes

Avast user of several years - never really had any false positives that break programs at all (except for when my university forced me to get a second AV). The only thing that I can ever say I was mad at Avast for was deleting sketchy "Keygen" files obtained through torrents back in the days of cd keys.

Also, I would never want to deinstall programs, uninstalling is much better.

DearPear1 votes

{quoted}

Avast user of several years - never really had any false positives that break programs at all

Lucky you! I mean, it's expected that most users won't have issues. Too many still have. In all fairness I've fixed more than a dozen computers just by uninstalling Avast.

{quoted}

Also, I would never want to deinstall programs, uninstalling is much better.

Eh. What I meant, exactly.

AnglerThresh1 votes

{quoted}

Real response - get rid of Sophos and switch to Avast/McAfee. Worked a lot better for me

Meme response - the virus is probably Zoe and you should just drag her over to the recycle bin if possible. Problem solved!

(Had to clarify the meme response because SOME idiots on these boards would just have been like ZoE iS fiNe sHe'S aLreAdY bALanCeD)

Or you can add the .exe to the exception list instead of installing Shitware

NiceTryVi1 votes

And then once you delete Avast/McAfee, get Spybot Search and Destroy as a real antivirus.

Astorine2 votes

Not the first time lol has been found to throw malware at you, although it is possible that the antivirus is just bullshitting, however if you have had it for a while then it is probably telling the truth. My avast is fine with lol's patch.

AnglerThresh1 votes

{quoted}

Not the first time lol has been found to throw malware at you, although it is possible that the antivirus is just bullshitting, however if you have had it for a while then it is probably telling the truth. My avast is fine with lol's patch.

Actually true lol https://www.pcgamer.com/league-of-legends-installer-infected-with-malware-in-some-asian-regions/ , just another sign to not just say "false positive" without confirmation

DrCyanide1 votes

"Some Asian Regions" = Garena servers. Sightly different than it coming direct from Riot (which would have got every region)

AnglerThresh1 votes

{quoted}

"Some Asian Regions" = Garena servers. Sightly different than it coming direct from Riot (which would have got every region)

So? Do you know from which local/regional CDN your patchfiles were downloaded?

DrCyanide1 votes

Not Garena, I know that for a fact. If it was Garena, I wouldn't be able to log into these forums.

Who Fed Ru2 votes

in it's current state this game is worse than a virus tbh

PowerSlave9932 votes

You don't even need to use antivirus. If you have good brain and you have good knowledge on internet, then having antivirus is just pointless. I don't have it for 3 years and still didn't caught a single trojan,etc. Only some minor pup which are easily removed.

Neilon961 votes

Nothing you know of.

3TWarrior1 votes

most malware can run using only a few kilobytes or megabytes of ram and some do not even have a listed process within any standard program (as in you have to go to special, devoted thirdparties for their programs to see what is really happening)

I've had avast and other AV's block malware just from banner ads and silent drive-by attacks on SAFE websites

only the bad malware code tends to get noticed unless the goal of the malware IS TO BE NOTICED, ransomware for example.

it is not as easy to get infected just by connecting to the internet now, but it still happens!

if you want an antivirus that is minimally intrusive, does not write to the hard disk for signatures, can be installed to an external drive if desired and uses a MINIMAL amount of system resources, try Panda antivirus. It's free and developed in Spain. Only issue now and again is a false positive, but it's rare

Kürama2 votes

Hi!

This problem should be resolved now!

dincham1 votes

I have the same problem dude :(

matthuewynn1 votes

I'm having the same problems too with SOPHOS

goedenstorfer1 votes

Same here with Sophos

itsBabyBear1 votes

I have the same problem. I also have Sophos and my client is reporting the same error. I even downloaded the Hextec Repair tool as suggested in LoL support, but error is still popping up :/

Kanpoor1 votes

same problems with sophos.... RIP

Eternius1 votes

Same problem. Uninstalled Sophos, Initiated full Repair, and back in the game. Of course not before I lose LP for leaving a ranked game... Amazing.summoner 4

AnglerThresh4 votes

{quoted}

Same problem. Uninstalled Sophos, Initiated full Repair, and back in the game. Of course not before I lose LP for leaving a ranked game... Amazing.summoner 4

You know you can just disable the on-access scan right?

NO FΘX GIVEN1 votes

hero of the day.. thx for that

AnglerThresh1 votes

[{quoted}](name=Toxicc Poro,realm=EUW,application-id=LqLKtMpN,discussion-id=tx3BFyY4,comment-id=000800000000,timestamp=2018-08-07T11:45:12.200+0000)

hero of the day.. thx for that

even better: leave on-access scan enabled and add the .exe as an exception

NO FΘX GIVEN1 votes

Unfortunately I cant realize that. I tried several times, but am not allowed to open this file and add as an exception :/

HungryAngry2SPP1 votes

Try to blaclist lol

Ginter871 votes

[{quoted}](name=Chest Day,realm=NA,application-id=LqLKtMpN,discussion-id=tx3BFyY4,comment-id=,timestamp=2018-08-07T07:44:14.846+0000)

Just as the title states, my Sophos Anti-Virus is detecting the new league patch as a virus and shows this --> Patching failed and we're not sure why. Please restart the client to try patching again. (Error code 004).

It comes up as a Trojan... never happened before, so I'm wondering what's going on.

I have same problem on EU. Is there any solution?

sileo1 votes

Hello summoners! Can ANYONE from riot offer some help, I updated league on my friends computer, it has AVAST and it didn't bother patching, I have sophos, and it wont let me patch, so please, please, please, help. Please. [sg-lulu]

Kyin1 votes

Yeah,it would be great if Riot contacted Sophos about this,cause i just talked about this with a support during live chat and she told me to fuck off and contact technical support,which i cba to talk with them for a week to fix this issue,i tried to put league as an exception,but that didnt work,and she didnt even try to help me with that,so yeah.

Timinterrante1 votes

For those who still having this issue, add the league of legends.exe as an exception in the sophos dashboard. On my pc the route for the exception was "C:\Riot Games\League of Legends\RADS\projects\lol_game_client\releases\0.0.1.174\deploy\League of Legends.exe". This is a temporary fix, and i hope riot and sophos can work this issue out.

Cavesloth1 votes

Your antivirus is trying to protect you from the cancer that is league rn.

Summonah123691 votes

A computer's IQ isn't as good as I thought, how tf are patches a virus?

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