Can't connect to the in-game shop

Kratorrr·Mar 31, 2017·60 votes·6,009 views

So I logged in a few minutes ago looking to look at the new skins and the chromas but It says "403 FORBIDDEN cloudflare-nginx" please help.

83 Comments

VediusMar 31, 20178 votes

I am glad it wasnt just me lol [slayer-jinx-unamused]

Bilbo BaguetteMar 31, 20177 votes

I am having the same problem. This started occurring maybe 15 minutes ago.

Edit: Do you think league knows I want to buy Moo Cow and is trying to keep me from being happy? Alistar

TensecMar 31, 20171 votes

I already got it asap and it was amazing Probably got reported for trolling in a ranked game but COWBELLS

atmoz7Mar 31, 20174 votes

ITS WORKING !! i just clicked in the store icon for like 10 times in a row (quickly) , its maybe just a coincidence

ShaaaaaailynMar 31, 20171 votes

I can confirm that if you just spam click the store, you will eventually get into it. I'm not sure how many times I clicked, but it was definitely over 10 though.

Ya CharmoutaMar 31, 20171 votes

yap:D hahaha spam clicking did fix my problem!

oldMohaBROMar 31, 20171 votes

Ty m8 , :D

ŸåsuøMar 31, 20171 votes

thx m8

I CHU YOUMar 31, 20173 votes

I havent been able to view shop for a while and then a pop up named "Security Alert" saying stuff about a certificate and once i clicked yes, the store page was white with 403 FORBIDDEN on it.

https://gyazo.com/97fd114247a2321cd443bccc322ec1c6

ElectricShinobiMar 31, 20173 votes

I'm having the same issue, Ill come back after this game and get a screenshot.

EvilGen1usMar 31, 20173 votes

up vote this post. same proplem damn it moo moo cow

SparksFFFMar 31, 20173 votes

there fixes are not working..so they messed something up. fix your issues.

SparksFFFMar 31, 20172 votes

i sure hope they fix this problem soon....its happening to a lot of people....I am sure riot will be losing a lot of money if people cant buy the stuff.

SparksFFFMar 31, 20172 votes

windows user having the problem here so no its not just mac.

SkitterpuffMar 31, 20172 votes

I have also tried. Running it on Mac OSX. I tried both Alpha and Legacy clients. The store is just a black screen on the Alpha client. Legacy client only shows the 403 forbidden message.

I was a bit worried when I checked the certificate message popping up and changed the trust settings, but I see other people tried that here. I thought I f*cked something up royally with my clients. I was about to uninstall & reinstall.

I would just like my Moo Cow, please. Alistar

KuebicoMar 31, 20171 votes

looked at the support and for ppl with just black screen it says that your browser directly affects the game so reseting your browser to default might fix it. I don't have that but thought i would mention it.

KuebicoMar 31, 20171 votes

https://support.riotgames.com/hc/en-us/articles/201753044-Store-Error-Store-appears-blank-black-or-empty this is the link to the page

TruxtonMar 31, 20171 votes

It's a 403 Forbidden not black screen........................................

Flay My HookMar 31, 20172 votes

Riot, I just to give you money.... I wanna buy skins and RP and stuffs? Please fix this 403 Error Code Stuff.... whose mans patch is this?!?!

ZeahReneeMar 31, 20172 votes

Having the same issue.

Lux Is Mai WaifuMar 31, 20172 votes

Your ISP is telling you to spend your money on a new game that is actually fun instead of cosmetics in a game that isn't.

OrycMar 31, 201711 votes

Why are you a member of the forum and comment on threads for a game you dislike so much?

AirKingNeoMar 31, 20171 votes

He's probably joking.

Glory ln DeathMar 31, 20171 votes

Hmmmm... I don't get it. Where iz funny?

Velzard of KozMar 31, 20171 votes

Probably in the fact the guy who told not to buy cosmetics in sucking game bought cosmetic 250 RP Shiro icon in "sucking" game.

ZubriyaMar 31, 20172 votes

I can't log into the shop as well. I get a pop up saying "A secure connection with this site cannot be verified. Would you still like to proceed? The certificate you are viewing does not match the name of the site you are trying to view."

PopCol2nMar 31, 20171 votes

yep, I'm getting that exact message as well. RIP

KuebicoMar 31, 20171 votes

is it just happening to mac users? Same issue^

KiloEightFourMar 31, 20171 votes

Happening to OSX users too yep!

atmoz7Mar 31, 20171 votes

Same they tell me that " the certificate of this site is not verified"

JustCallMeSPEDMar 31, 20171 votes

I was trying to grab the Femme Fatal Bundle last-minute, and the store was down. ;_; Any chance the sales might be extended an extra day since the store went down?

RemixedMar 31, 20171 votes

No error code just a black screen when i select STORE.

DeadlinezeroMar 31, 20171 votes

Ditto

KiloEightFourMar 31, 20171 votes

Ugh and the status page says the store is fine in NA.... I just initiated a client full repair for nothing

iinalaveMar 31, 20171 votes

RIOT HAS FINALLY GOT ON IT. http://prntscr.com/eqlyp0

REAPERGR7Mar 31, 20171 votes

same here they put a small patch and then destruction ....did anyone had an answer from riot

KiloEightFourMar 31, 20171 votes

It appears LoL uses Cloudflare for its store and thats causing the issue

Śmøl ßirbMar 31, 20171 votes

Anyone else not getting any IP from matches? Like you win it, but it doesn't show up in your overall balance =/ Shop related? T_T

KiloEightFourMar 31, 20171 votes

LoL uses Cloudflare which currently has three datacenters worldwide redirecting traffic to other facilities my bet is Cloudflare is the issue https://www.cloudflarestatus.com/

GmzRespawnMar 31, 20171 votes

Ditto

FadingDangerMar 31, 20171 votes

As i read a few comments i noticed one for turning off your windows defender... So i went and turned off my antivirus(so i think you should turn off ALL your antiviruses if you have more of them and everything in them--->) and it now it works for me. But same as poste above i am using windows 10....

edit:with antivirus down shope works and i did purchuse chempion normaly .... still i don't get ip from wins...