[CLIENT] Profile bugged

Berblishhh··1 votes·1,293 views

As of patch 5.15 I've been having bugs with my client. The bugs on my client are exactly alike to those of a previous player who as experienced this bug.

Click here - The player SDriever had this issue also

-Can't see match history -Can't see champions -Mastery page bugged -Spells tab bugged

Basically the whole profile is bugged!

I'm not sure how this is reproduced, this doesn't happen on my smurf.

13 Comments

FizzKhalifa201 votes

This only happens on one account? But the same PC?

Also, what resolution is your PC on?

Berblishhh1 votes

Thanks for the quick reply. Yes, same PC only on one account oddly.

1920x1080

FizzKhalifa201 votes

Have you tried repair launcher? In the launcher then the question mark at the top right.

Berblishhh1 votes

I have, more than a few times now :/

FizzKhalifa201 votes

Could you go to your league of legends folder and delete these files from the RAD folder;

last_versions rads_user_kernel.log.secondary rads_user_kernel

And any file with rads_user_kernel.log[then a number here]

I am unsure whether this will work, but it wont do any damage to your game.

Berblishhh1 votes

Unfortunately, it did not work.

FizzKhalifa201 votes

Have you updated Adobe Air to the latest version? Also, could you try lowering your resolution (close league of legends first) I recommend you lowering it to 1366x768 (since this is currently the most common resolution) then see if this helps with the problem, although this isn't a fix, it's a start to where the problem lies.

Berblishhh1 votes

I have lowered my resolution, and the problem still occurs. I have removed and re-downloaded adobe air with no luck. I'm starting to think this is a problem on Riot's side. Should I send a ticket in?

FizzKhalifa201 votes

Let's try a few more things. Try using LoLUpdater since this can help with game performance and the launcher's performance. https://www.lolupdater.com/ read what it says carefully

Berblishhh1 votes

I've installed C++ Redistributable 2015 and LoLUpdater -- still no luck :/

Also, I noticed that if I try to view another players profile (ex : yours) the same thing happens to the players profile as it does mine.

FizzKhalifa201 votes

You can leave Riot a ticket, but have you tried reinstalling league? If you're going to uninstall, I recommend using iObit uninstaller, this has an option of powerful uninstall and it will remove all files and the ones that League of Legends didn't.

Berblishhh1 votes

I have not tried reinstalling league, I will do so now! Thanks for all your help :)

FizzKhalifa202 votes

No Problem! I have finally found my place in the community, not playing the game, but helping others fix it! {{summoner:2}}

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