New Patch Lead To Unknown Direct X Error?

Firezone Eric··3 votes·23,036 views
Unknown DirectX Error

UPDATE:FOR ANYONE EXPERIENCING THIS ISSUE WATCH THE FOLLOWING VIDEO. https://www.youtube.com/watch?v=Pme5GTjFJow&t=3s

I was playing ranked just fine a day or two ago with no substantial issues at all however, with the new update i found the following issue had occurred;

  • I could access the client perfectly fine, Joined a ranked game and completed the champion select screen, but when the client went to load the loading screen the following message appeared over my desktop instead.

"An unknown directx error has occured..."(refer to the link).

This costed me LP however that's not a big deal to be honest, just thought to report this in. Did anyone else experience this issue? I know that a lot of reports have come in about graphic issues and bugs with the new patch.

Also, my driver is up to date and graphics card is running fine. After the incident i played OW and WT for a few hours on high graphics and had no issues at all. I also rebooted my computer after the incident to see if it would fix the problem , however it did not.

RESOLVED: https://boards.na.leagueoflegends.com/en/c/help-support/nxyEq9WA-532017-14-screen-directx-error-issues

17 Comments

LostFr0st1 votes

While this is indeed a bug, it would be found faster by the Riot Poros if it was in Help&Support. That way they can gather all such cases in one spot.

Totinos Pizza3 votes

this is fucking b.s. why would you let me through champ select to tell me theres a directxerror, it shouldve recognized an error long before champ select. i sincerely hope this is fixed quickly and no one is affected by not being able to play a game they didnt dodge, or else riot fucked up bad.

Jobs4 ALL BERNIE1 votes

D: omg hope they fix this soon. updated everything. everything was fine b4 the patch. i get the same directx error message too.

LostFr0st1 votes
DrAGON OF TnT1 votes

Stop spam this useless link, it does not work

LostFr0st1 votes

? It did work for the issue back then. If you're having a directx issue right now it's probably due to something different.

If you contact player support through a ticket under the "technical issues" category they will work with you to solve it individually. At least, that's how it is on NA; should be similar on EUW too.

Once you make the ticket don't reply to it until you get a reply back, otherwise you're sending yourself to the back of the line again. Average response time is within 2 days for reference.

YerALizardHarry1 votes

I'm so triggered, so many things i wanna try out in practice tool right now ;(

zatla941 votes

check this out it can fix ur problem guys https://www.youtube.com/watch?v=Pme5GTjFJow&t=3s

zookarma1 votes

Still having problem try to delete CONFIG folder ...

Akaishi AD1 votes

If anyone is having this problem I solved it by going to device manager and disabling my display adapter it started running the game but they already remade i'm going to enable it again and see if it just needs a restart because sometimes it works fine. ill post again if i find out anything new. i got about 10 games with 20min low priority queue... sucks syndra balls :(

IamDavey1 votes

I legitimately just restarted my computer and it got fixed. Y'all windows 10 users try this at home.

Koi Kat1 votes

I know this is an old post, BUT i found a solution. Nothing worked for me from ALL of the suggestions that can be found on google, so I contacted Riot themselves and they actually gave me a very good solution.

Please try the following:

  1. Navigate to C:\Riot Games\League of Legends\Config
  2. Open game.cfg file with notepad or notepad++
  3. Find the string: WindowMode=0
  4. Replace "0" for "1". It should look like WindowMode=1
  5. Save and close file and launch custom game to test.

Yes it will be windowed, but the game works.

Hope this helps fix the problem now in 2017 / 2018

ChoTy13241 votes

Now I have to wait 5 games for the leaver buster, thanks riot

Dominus Aventius1 votes

I have just started getting this issue on patch 7.23 with the Windows 10 Fall Creators Update. Issue did not occur before I updated windows. Gonna try windowed mode and see if everything works.

shadow777X1 votes

[zombie-brand-mindblown] why riot*[sg-janna]* why

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