Account name stolen

Xayah Is Lovely··1 votes·620 views

So after not logging into an account of mine for a bit, i come back to my name being changed and find another summoner with that name. i can only imagine this is a bug related to name availability. yes, the account is level 1, but that shouldnt matter. i already had the account made and had the name taken.

4 Comments

Project Xayah2 votes

There exists a summoner name decay system that basically means it is possible for names of inactive accounts to be taken by other users. So far as a level 1 account is concerned, it would need to be inactive for 6 months, at which point any other user could claim the name through a summoner name change.

You can learn more about Summoner Name Decay on the related Support article; https://support.riotgames.com/hc/en-us/articles/201751914

Xayah Is Lovely1 votes

ok, fair enough, but according to this link you gave me, i was supposed to get a new name prompt when i logged in, which never happened

Project Xayah1 votes

[{quoted}](name=Xayah Is Lovely,realm=NA,application-id=LqLKtMpN,discussion-id=rj782G8z,comment-id=00000000,timestamp=2019-07-14T04:18:40.487+0000)

ok, fair enough, but according to this link you gave me, i was supposed to get a new name prompt when i logged in, which never happened

That could possibly be related to the fact it's a level 1 account, or it could be a bug. You can try contacting Support about it, but I'm not sure what they'll do, if anything.

Hawt1 votes

If it's a level 1 account, why not make another account. I doubt you spent money on a level 1 account. Making a new account will be faster if you plan to play that account.

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