Cannot Connect to games.

Her Oathsworn··7 votes·3,328 views

I've had this problem recently where my league of legends client fails to launch the game and instead sends me to the reconnect screen over and over again. IDK how to fix it. I've tried uninstalling and reinstalling. I've tried using the Hextech Repair tool. Nothing works! [sg-shisa] Is there any way I can get my league working again besides the things I just listed. I'm worried I won't be able to play again. [zombie-nunu-bummed]

18 Comments

Aloha Salad Bar3 votes

Same here and I have already raised a ticket and yet have a reply.

Tried -Restart network -Restart PC -Ran Hextech tool -Reinstalling client -Full repair

none of them worked, 0 game played today

Boomer Blitz3 votes

Yep same here not using any 3rd party software pretty tiresome...

FearAndLoathing1 votes

I'm an old dude so I don't know what I might have done that would have caused any issues here, I basically just use the computer for work and this game. But after a quick update today I am having this problem as well and I was definitely able to play yesterday.

Im fine fùck you1 votes

Same issue. It was perfectly work last night but not today after I had my update.

RiotRiot Bugcheck1 votes

Hey there,

It would be awesome if you could bring up "msinfo32" and export your results so that I can go over them.

You can do that by pressing Start+R (to open up the "Run" window), entering msinfo32, selecting the "System Summary" item in the left pane, navigating to "File", and then selecting "Export". You can name the file whatever you want.

It may take a few minutes to collect all your system information. When that's complete, upload the file to Drive, Dropbox, or your favorite file sharing website and share the link on the forums.

This'll help us try to figure out what's wrong.

AneiDoru1 votes
Her Oathsworn1 votes

Here's the info you need, I hope it helps because I'm completely out of ideas. [slayer-jinx-unamused] https://drive.google.com/file/d/1gvtfImqDQLWn-5cD2cXs0D4kWJp0cK-I/view?usp=sharing

Im fine fùck you1 votes

Exactly same problem. Please help. Here is my link.

https://drive.google.com/open?id=1E2o3hfemAly6kOZGJl3aX2rI1xExqsjV

FearAndLoathing1 votes

here's my link! Any help would be greatly appreciated

https://drive.google.com/open?id=1FYvoRLxV-tzBqcdJ1xDXiMLogthr-4qN

Her Oathsworn1 votes

I still after Days of trying cannot connect to my games at all on my main computer... The games that I could play on I played on my laptop. But I can't take playing on my laptop, I still don't have a fix and it's making me upset.

AneiDoru1 votes

Same here. hextech repair tool isn't even working right now so I can't get logs.

YUPPIEPIE1 votes

Here's how I fixed my game, so ya same problem as everyone else's having game crashes while loading, bugsplat, reconnect, bugsplat... Tried to uninstall reinstall the game, didn't work.

K so. I uninstalled programs like team speak, screen recording, streaming programs, and VPN and internet speed accelerator (which I didn't even know I had those, probably installed with other games that required or recommend it?). Anyways. it worked. I don't know which program caused the crash, but I am assuming it was the VPN and accelerator, so check those first. Hope it helps, see u guys on the rift, or the bridge. glhf

FozzyDaBear1 votes

only thing I had on your list is team speak and that didn't work so idk what it is for me

ImagelessJt1 votes

Having the same issue now, nothing i do fixes it.

Im fine fùck you1 votes

Hi guys! Try the method in the link below! https://boards.na.leagueoflegends.com/en/c/bug-report/xAqe8xmm-cant-connect-to-the-game?show=new Thanks again to Alab It solved my problem and I had tested a couple custom games and an ARAM game.

For whom it may concern Below is the method to netsh winsock reset https://iihelp.iinet.net.au/Resetting_Network_Adapter_%28Winsock_Reset%29

Her Oathsworn1 votes

Tried this... didn't work sadly...

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