Cannot Connect to games.

Her Oathsworn·6/14/2018, 11:40:37 AM·7 votes·3,328 views

I've had this problem recently where my league of legends client fails to launch the game and instead sends me to the reconnect screen over and over again. IDK how to fix it. I've tried uninstalling and reinstalling. I've tried using the Hextech Repair tool. Nothing works! [sg-shisa] Is there any way I can get my league working again besides the things I just listed. I'm worried I won't be able to play again. [zombie-nunu-bummed]

18 Comments

Aloha Salad Bar6/14/2018, 1:19:38 PM3 votes

Same here and I have already raised a ticket and yet have a reply.

Tried -Restart network -Restart PC -Ran Hextech tool -Reinstalling client -Full repair

none of them worked, 0 game played today

Boomer Blitz6/14/2018, 3:52:31 PM3 votes

Yep same here not using any 3rd party software pretty tiresome...

FearAndLoathing6/14/2018, 9:56:18 PM1 votes

I'm an old dude so I don't know what I might have done that would have caused any issues here, I basically just use the computer for work and this game. But after a quick update today I am having this problem as well and I was definitely able to play yesterday.

RiotRiot Bugcheck6/14/2018, 10:09:40 PM1 votes

Hey there,

It would be awesome if you could bring up "msinfo32" and export your results so that I can go over them.

You can do that by pressing Start+R (to open up the "Run" window), entering msinfo32, selecting the "System Summary" item in the left pane, navigating to "File", and then selecting "Export". You can name the file whatever you want.

It may take a few minutes to collect all your system information. When that's complete, upload the file to Drive, Dropbox, or your favorite file sharing website and share the link on the forums.

This'll help us try to figure out what's wrong.

AneiDoru6/14/2018, 10:47:45 PM1 votes

Same here. hextech repair tool isn't even working right now so I can't get logs.

YUPPIEPIE6/15/2018, 6:30:10 AM1 votes

Here's how I fixed my game, so ya same problem as everyone else's having game crashes while loading, bugsplat, reconnect, bugsplat... Tried to uninstall reinstall the game, didn't work.

K so. I uninstalled programs like team speak, screen recording, streaming programs, and VPN and internet speed accelerator (which I didn't even know I had those, probably installed with other games that required or recommend it?). Anyways. it worked. I don't know which program caused the crash, but I am assuming it was the VPN and accelerator, so check those first. Hope it helps, see u guys on the rift, or the bridge. glhf

ImagelessJt6/15/2018, 2:40:56 PM1 votes

Having the same issue now, nothing i do fixes it.

Im fine fùck you6/15/2018, 4:44:06 PM1 votes

Hi guys! Try the method in the link below! https://boards.na.leagueoflegends.com/en/c/bug-report/xAqe8xmm-cant-connect-to-the-game?show=new Thanks again to Alab It solved my problem and I had tested a couple custom games and an ARAM game.

For whom it may concern Below is the method to netsh winsock reset https://iihelp.iinet.net.au/Resetting_Network_Adapter_%28Winsock_Reset%29