[Client] Profile Not Loading Properly

Hey everybody,

Not sure if this is the right place, but going to try here anyway. My problem began back in August with the release of the Champion Mastery system. The gist of the issue is this. When one logs into League, their profile should look something like this: http://tinypic.com/r/15hnynq/8

Sometimes, my client doesn't load the page properly. Like this: http://tinypic.com/r/2up2r2x/8

When the client does this, I am able to enter the queue but the game never find a match. After between 5-12 minutes in the queue, I get 4 "Unknown Error" messages in quick succession. Example: http://tinypic.com/r/30ijho4/8

If I leave the client open for about 5 minutes with the hopes of it loading correctly, I also get these 4 errors. If I try to log out the usual way, the client will get stuck on this screen: http://tinypic.com/r/v83jbc/8

I've left it for 30+ minutes before and it never logs out. The only way to close it is to kill the process in Task Manager. If this happened just one time and then worked correctly, I wouldn't feel the need to ask for help. However, the client often fails to properly load 10+ times in a row. Sometimes I find myself spending upward of 45 minutes opening League, checking if the profile loads, killing it with Task Manager, and starting over. Cat videos can only take a man so far.

I live in a pretty remote area (not saying where), but my internet connection is usually pretty stable. A family member who lives a few hours away has come to my house and experienced the exact same problems, so it probably isn't my computer. I use Norton Internet Security and I believe I'm on Fairpoint. I've tried uninstalling and reinstalling the game, updating Adobe AIR, updating .NET framework, etc. Rito gods and fellow players please help.

TLDR; Profile page of client not loading correctly (it's blank). Get 4 "Unknown Error" messages in quick succession if I attempt to find a game or just leave the client open for a few minutes Cannot log out, it gets stuck on "Retrieving Data From Server" screen. Have to kill the application with Task Manager to get it to close. Help.

Thanks, Erthus