Trying to record replays crashes my system.

DepresSean··6 votes·4,268 views

Server: NA

Type of Bug: Replay/Spectate

Description: Critical Error, completely freezes my screen when I try to record using the in game recorder. Tried clicking the record button and ctrl v.

Video / Screenshot: Could not screenshot as my system completely froze. I have a picture of the critical error message, but it is not relevant as it is a generic message without a code.

Steps to reproduce: Open a replay and press record

Expected result: I will be able to record my replays

Observed result: Crashes game and system, Critical error

Reproduction rate: 10/10

System specs: Intel i5 Processor, Windows 10, Nvidia Graphics card GTX 960 2GB

7 Comments

SkybreakerFS1 votes

I'm experiencing the same issue but only when the window is full screen. Try changing video to windowed or borderless, this works for me.

dogllort1 votes

{quoted}

I'm experiencing the same issue but only when the window is full screen. Try changing video to windowed or borderless, this works for me.

Solved for me- thanks very much...been having that issue for months now.

No Ultimate1 votes

{quoted}

Solved for me- thanks very much...been having that issue for months now.

Hello

Same exact issue as OP. Haven't even thought to try out borderless thanks

No Ultimate1 votes

[{quoted}](name=No Ultimate,realm=NA,application-id=LqLKtMpN,discussion-id=ozosqcE7,comment-id=000000000000,timestamp=2019-05-25T00:26:49.148+0000)

Hello

Same exact issue as OP. Haven't even thought to try out borderless thanks

Hello update.

This strangely worked and enabled me to record 30 seconds

And then it started doing the bug splat crash from nowhere again, With windowed mode, and with borderless.

Really frustrating am just trying to record plays have all other apps completely closed.

Already lost enough play recordings through patch updates. Now it simply crashes without recording now, and if I am scrubbing through a replay it will just crash within 5 minutes.

It was gotten worse over time. The first time i re-installed it let me record about a minutes worth before crashing repeatedly again.

Now after re-install i tried borderless and it also let me record a bit as a i said, before just continuously crashing again.

Even without hitting the record button now

Ichibi San1 votes

you can always try to use desktop recorders. worked for me

dorianII1 votes

Hi I think I found a possible fix run in windowed mode and change vertical height while recording to 1080p form 1440 :) [sg-kiko]

k1ngp1n1 votes

I was just having this problem and could not find a solution anywhere online. I was able to finally resolve the problem by adjusting the vertical resolution for recording under the video settings. You will only see these settings when you are in the replay tool. Load your replay, press esc to access the menu, go to Video, scroll down a little bit to the capture/recording settings and make sure that your vertical resolution is set at or lower than your current video resolution settings for the game,which are at the top of the menu. Hope this helps someone

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