Bug with skin purchase

WalrusStyle·2/6/2020, 9:52:19 PM·5 votes·1,165 views

So, I just bought the Heartseeker Jinx skin, I mean, RP was taken but I didn't get the skin. I even have it in my purchase history but not in the collection. I tried restarting the game couple of times but nothing changed.

What should I do?

EDIT: It's 08.02 11am and I finally got the skin.

8 Comments

Setţ2/6/2020, 10:11:04 PM4 votes

same happend to me. im trying to figure out as well

AvinashiQ2/6/2020, 10:33:58 PM1 votes

same situation with yuumi heartseeker

Revech2/6/2020, 9:55:39 PM1 votes

lol

U Got Jinxed2/7/2020, 7:22:55 AM1 votes

The same happened to me, i thought i was the only one! I sent a ticket to riot 9 hours ago explaining this and i havent gotten a response yet

EDIT:the shop is back online and i can buy the skin but i didnt get my rp back..? what if we never get it back..?:(

First Impression2/7/2020, 9:11:47 PM1 votes

Same. I'm crying.

A Mystery2/10/2020, 1:00:03 PM1 votes

Did anyone get the skin? I sent it as a gift and I'm guessing support for this issue is complicated so it isn't fixed yet for me.

Redyn12/7/2020, 1:07:53 AM1 votes

Same me with prestige senna skin but in my case u got not only skin but icon too and icon stayed only skin disapeard