Prepaid cards not working (stuck at redeeming loading screen)

tazz8455·12/25/2014, 7:38:57 PM·15 votes·9,020 views

I received a prepaid card for Christmas and when I try to redeem it it doesn't load the loading wheel just keeps spinning.

24 Comments

Meankidd12/25/2014, 8:25:51 PM6 votes

same thing here

thesam62612/25/2014, 8:18:11 PM5 votes

Having the same problem

Shàttered Dreams12/25/2014, 8:26:03 PM5 votes

Me too Please Help

Cynicatt12/25/2014, 8:30:39 PM3 votes

Same thing happened last year to me, I'll tell you what I did, maybe it will help yall.

You should wait a day or two before you redeem the card. If at that point it goes through and says the card's code has already been redeemed, contact support and they'll work on getting that resolved for you. Put in a ticket anyway.

RiotEambo12/25/2014, 8:34:15 PM2 votes

Hi guys,

There's actually known issues with the stores as mentioned over at: http://status.leagueoflegends.com/#na

Coupled with the excessive traffic during this festive period and unfortunately it's gonna be a bit difficult to redeem. The only advice for now is to intermittently keep trying - it should eventually work, but just when the store is less busy/the transaction manages to get through. Sorry for the inconvenience :-(

Zaizel12/26/2014, 1:40:53 AM1 votes

rito pls help cant get past redeeming :((((((

Malgana12/26/2014, 7:37:05 AM1 votes

DO NOT keep spamming it, this can cause your RP card to "Redeem" itself while not giving you the RP and can cause you to lose it, it's better to just wait.

This has already happened to me and I'm submitting a ticket for it now, but knowing how Riot support works I bet I'll never see the RP I bought and will just be emailed about how the store is experiencing issues right now.

Meet the Woo12/26/2014, 2:14:26 PM1 votes

Same happening here .

DeathSpiritX12/26/2014, 6:06:14 PM1 votes

I got really pissed cause before christmas im suppose to have a fkin Dunkmaster by now. Riot cmon!My Grandpa has to refund and buy anew damn card!Amumu

dat1guy1312/26/2014, 6:39:15 PM1 votes

the same thing happened to me and this morning i tried again and it said the card had already been redeemed

l Len l12/26/2014, 8:32:03 PM1 votes

Riot theflash i sent a ticket can you help me!

Ilovehearts12/26/2014, 8:55:15 PM1 votes

Yeah that happened and mine has replied the card has already been redeemed the next day when I tried it so I sent in a report and now waiting for it to be fixed.

Duckaffe12/27/2014, 1:11:46 AM1 votes

How long did it take to recieve help? I'm still waiting.

DeathSpiritX12/27/2014, 10:13:35 AM1 votes

I am really pissed anything i type it will say redeeming?Talon

Im not the guy12/27/2014, 10:24:20 PM1 votes

Tried to redeem a 50 dollar pre-paid card and was told it was already redeemed. I tried again and was told I had "exceeded the maximum number of code redemption attempts at this time." Thanks riot, I love it when I pay for a service and get nothing in return and am told I need to wait even longer. Jax

R34Mowmix12/29/2014, 8:31:42 PM1 votes

i entered two of my 10$ rp cards in and it had an error i kept trying and now it says i already redeemed it but i dont have the rp for it please riot can i get this fixed?

Auchura12/25/2014, 8:51:35 PM1 votes

Same thing happened to my $50 rp card. Please rito do something!!!!! item 3151

water sheep12/25/2014, 8:56:18 PM1 votes

i had waited so long for dragon fist lee to go on sale! now i cant purchase it. r u kidding. f word. pls fix it

Grippli12/25/2014, 9:46:01 PM1 votes

Same here, both my boys having this issue

Savage Summon12/26/2014, 12:20:18 AM1 votes

Me too :(

Hopefully it gets fixed soon.

Sad Avocado12/27/2014, 2:24:33 AM

The same thing is happening to me!!1 :'(((( i have a 50 $ rp card thats not working, i says that the rp has allready been redeemed roit plz help me :(