Bought 3k IP worth of runes last night before patch, now they aren't showing up.

KingMoji·9/17/2015, 4:56:12 PM·1 votes·506 views

Last night, right before the update, I was buying some runes. I am a player fresh to level 30 so I was trying to update some of my rune pages. I bought 3 quintessences and then i had 3-thousand-something IP left over. With these points I decided to buy more runes. I bought 9 Greater Marks of Magic Pen. that are still showing up and after that i had about 1800-2000 points and with these I bought 9 other runes and then I was left with 30 IP. Right when I was done purchasing the runes, the servers went down. I thought "it's fine, I'll just use the runes in the morning and set up my new page." Well, I'm coming to the boards with this problem because I logged on this morning and neither the last couple thousand IP(1800-2000) that I spent or the runes that I bought are there. The Greater Marks of Magic Pen. are still there, the ones that I bought afterward just aren't showing up and my points are at 30 IP.

Please Riot do something about this.

Thanks,

KingMoji

9 Comments

disregardable9/17/2015, 5:07:47 PM2 votes

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3tyson9/17/2015, 5:05:19 PM1 votes

Same thi g happend with me but i got all the energy regen quints and those blues 820 ea ones

I had something simoliar before where i bought lrblanc and they gave me gangplank Made a post on forum got totaly ignored

so i didnt really bother making one now until i saw this

AntiFlash9/17/2015, 5:10:58 PM1 votes

I'm pretty sure that was a bad idea since they are having a rune sale soon I believe.

AntiFlash9/17/2015, 7:03:22 PM1 votes

Announcements, and its 50% off starter runes so you might already have them, but if not a good chance to pick them up as pretty much all the runes can be used in a build.