wrong region prepaid card

Malcoss··2 votes·1,387 views

i have purchased a prepaid 10 USD i didnt check at the time yet i only play at euw can u exchange it for me or another solution ? the fast reponse is needed since its related to an already bought card and the my shop feature

2 Comments

Riotmoonstones2 votes

Hey!

I'm going to c/p my reply to your other comment for visibility!

The quick FAQ for prepaid casrd issues can be found here.

If you're not able to find a resolution to your problems there, you'll need to open a ticket so player support can access your account and help you. Unfortunately, I don't personally have access to accounts.

I'm unsure about exchanging content, as the cards are region locked, but support would know much more.

Malcoss1 votes

your forum is so complicated even the support page seemed confusing i didnt get where to click to contact

More from Report a Bug