Hextech crafting bug

F4llk3N·Apr 23, 2017·1 votes·910 views

I got my 3rd key frag and i opened a chest and when i did it froze so i pressed the "Home" button,and when i returned to loot the chest and key was gone and i didn't get any loot? pls rito

2 Comments

Mr NorbsApr 23, 20172 votes

This has happened to me before, in my case I thought I didn't get anything because I didn't notice any new skin/champion/ward skin shards, so I submitted a support ticket and it turns out I got an icon. There might be a problem with unboxing icons in the new client, so if you are on the new client check your icons and see if you notice anything new. If not, submit a support ticket and Riot will let you know what you recieved.

F4llk3NApr 23, 20171 votes

Thank you, i checked it out and i got a new Icon :D